
More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io.
Formzz records 529 monthly visits with -61.1% month-over-month growth and Freemium pricing. Respond.io records 1,606,802 monthly visits with -8.7% growth and Freemium pricing.
Forms, AI chat, and scheduling in one connected flow
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | formzz.com | respond.io |
| Pricing Model | Freemium | Freemium |
| Monthly Visits | 529 (529) | 1.61M (1,606,802) |
| MoM Traffic Delta | -831 (-61.1%) | -152.34K (-8.7%) |
| Primary Market & Share | 🇮🇳 India (100%) | 🇲🇾 Malaysia (17.4%) |
| Direct Visits / mo | 205 | 1.24M |
| User Rating | 4.1 | 4.5 |
| Supported Platforms | Website | Website |
Forms, AI chat, and scheduling in one connected flow
Build simple or advanced forms in minutes with 16 question types including short text, email, multiple choice, phone, rating, and NPS, then style them with your logos, fonts, photos, and videos.
Train the embeddable chat widget on files, text snippets, website content, Notion pages, and Q&A so it answers visitors using your context and qualifies them before handoff.
Let visitors book a slot from your calendar without leaving the form or chat, removing the back-and-forth of arranging a call.
Route every response to the right person with top-to-bottom rules based on company size, region, territory, or a weighted round-robin rotation across your team.

AI-powered customer conversation platform for B2C messaging at scale
Bring WhatsApp, TikTok, Instagram, Facebook, Telegram, email and web chat into one shared inbox so no customer thread gets lost between apps.
AI agents qualify leads, answer routine questions, route to the right teammate and follow up automatically when conversations go quiet.
Track tags, custom fields, lead status and lifecycle stage per contact, and move deals through a pipeline without a separate CRM.
Reach thousands of customers with one message, and capture new leads directly from social ads and website links.

More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io.
Build powerful forms, surveys and quizzes with AI in minutes

SpecialistPurpose-built e-commerce helpdesk with deep Shopify integrations, but less generalized multi-channel routing than Respond.io.

All-in-one customer messaging for live chat, chatbots, and self-service
All-in-one customer messaging for live chat, chatbots, and self-service
Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.
Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.
SpecialistBuild forms, surveys and quizzes in seconds — with unlimited free responses

SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs
SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs

Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io.
Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io.

Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.
Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.

Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.
Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.

Strong omnichannel routing across social messaging apps, but less extensive enterprise ticketing features than Respond.io.

Excellent WhatsApp and social messaging automation, but smaller ecosystem of native CRM integrations than Respond.io.
Excellent WhatsApp and social messaging automation, but smaller ecosystem of native CRM integrations than Respond.io.