
SpecialistThe AI workspace where teams and agents get work done together
Glean records 3,301,875 monthly visits with +0.1% month-over-month growth and Contact for Pricing pricing. Manuel records 1,270 monthly visits with +32.2% growth and Contact for Pricing pricing.

AI knowledge base that gives installers and service desks instant answers, with sources
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | glean.com | manuel.chat |
| Pricing Model | Contact for Pricing | Contact for Pricing |
| Monthly Visits | 3.3M (3,301,875) | 1.27K (1,270) |
| MoM Traffic Delta | +4.86K (+0.1%) | +309 (+32.2%) |
| Primary Market & Share | 🇺🇸 United States (56.6%) | 🇳🇱 Netherlands (100%) |
| Direct Visits / mo | 2.63M | 549 |
| User Rating | 4.6 | 4.3 |
| Supported Platforms | Website | Website |

Enterprise AI grounded in your company's own knowledge
Ask a question in plain language and get a cited answer assembled from documents, tickets, wikis, and messages across every connected system, with permissions respected.
Reusable agents handle multi-step workflows such as onboarding, account research, or incident follow-up by orchestrating actions across business apps.
Glean automatically picks and routes requests to the right model and reasoning level, giving teams access to 40+ LLMs through a single governed gateway.
Draft on-brand documents, summarise meetings, analyse data, and create content grounded in company context rather than generic model knowledge.

AI knowledge base that gives installers and service desks instant answers, with sources
Answers drawn from roughly 25,000 manuals spanning more than 85 brands, covering boilers, heat pumps, air conditioning, ventilation, charging points, solar panels and inverters.
Look up error codes, check parameter and settings values, and identify the exact part number needed, instead of digging through portal PDFs.
Every response carries the original technical source and page reference, so technicians can verify the advice before acting on it.
Manuel indexes past work orders, internal documents, technician tips and previously solved faults alongside manufacturer data.

SpecialistThe AI workspace where teams and agents get work done together

Free / Open-sourceAI-first customer service platform with a native AI agent for every conversation
Free / Open-sourceAI-first customer service platform with a native AI agent for every conversation

Free / Open-sourceAll-in-one customer messaging for live chat, chatbots, and self-service
Free / Open-sourceAll-in-one customer messaging for live chat, chatbots, and self-service

Free / Open-sourceAI-powered knowledge base that turns documents into fast answers
Free / Open-sourceAI-powered knowledge base that turns documents into fast answers
Free / Open-sourceAutonomous AI agents for customer service, content and operations
Free / Open-sourceAutonomous AI agents for customer service, content and operations

Builds collaborative enterprise AI agents connected to company knowledge, but offers less robust out-of-the-box universal search.
Builds collaborative enterprise AI agents connected to company knowledge, but offers less robust out-of-the-box universal search.

Free / Open-sourceCustom AI agents trained on your documentation and knowledge base
Free / Open-sourceCustom AI agents trained on your documentation and knowledge base
SpecialistBuild, share, and control AI agents that actually do the work
SpecialistBuild, share, and control AI agents that actually do the work
Interactive knowledge that makes support answers faster and self-service actually work
Interactive knowledge that makes support answers faster and self-service actually work

SpecialistAutomates employee IT and HR support requests exceptionally well, but focuses less on general universal document search.
SpecialistAutomates employee IT and HR support requests exceptionally well, but focuses less on general universal document search.

SpecialistDeploys enterprise conversational assistants and automated workflows, but lacks Glean's unified organization-wide knowledge graph search.
Creates permission-aware context graphs and routes tasks across enterprise tools, but has a smaller connector library than Glean.
Creates permission-aware context graphs and routes tasks across enterprise tools, but has a smaller connector library than Glean.