Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. Hexagram records 1,766 monthly visits with -54.7% growth and Contact for Pricing pricing.
Conversational AI and helpdesk built for ecommerce brands
AI and cloud technology for dynamic, responsive interactive worlds
| Dimension / Metric | | |
|---|---|---|
| Official Domain | gorgias.com | hexagram.io |
| Pricing Model | Contact for Pricing | Contact for Pricing |
| Monthly Visits | 2.66M (2,660,498) | 1.77K (1,766) |
| MoM Traffic Delta | +61.65K (+2.4%) | -2.13K (-54.7%) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🇮🇳 India (58.4%) |
| Direct Visits / mo | 2.07M | 719 |
| User Rating | 4.7 | 3.6 |
| Supported Platforms | Website | Website |
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
AI and cloud technology for dynamic, responsive interactive worlds
The core proposition is environments that change in response to what players, visitors or digital characters do, rather than static pre-built levels.
Hexagram has produced livestreamed interactive broadcasts, including a multi-nation interactive livestream, showing its ability to merge streaming with real-time interaction.
Published projects include AR art activations and mobile companion apps that turn a phone into a portal into an experience.
Character kiosks with AI personalities greet, photograph and interact with guests in physical venues, combining on-site hardware with conversational AI.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
A leading AI-first customer service platform offering advanced multi-channel routing and the Fin AI agent.
Free / Open-sourcePlay free browser games and build your own with AI
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
Free / Open-sourceBuild, embed and monetize interactive puzzles and AI-generated games
Free / Open-sourceBuild, embed and monetize interactive puzzles and AI-generated games
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
Free / Open-sourceInstantly play, create and remix interactive mini-apps
Free / Open-sourceInstantly play, create and remix interactive mini-apps
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
Free / Open-sourceBuild and share AI-powered interactive creations right in your browser
Free / Open-sourceBuild and share AI-powered interactive creations right in your browser
