SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.

Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. Kopyst records 16,661 monthly visits with -4.9% growth and Freemium pricing.

Turn any workflow you perform on screen into a polished document or how-to video
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | gorgias.com | kopyst.com |
| Pricing Model | Contact for Pricing | Freemium |
| Monthly Visits | 2.66M (2,660,498) | 16.66K (16,661) |
| MoM Traffic Delta |
| +61.65K (+2.4%) |
| -855 (-4.9%) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🇺🇸 United States (38.6%) |
|---|
| Direct Visits / mo | 2.07M | 6.78K |
|---|
| User Rating | 4.7 | 4.1 |
|---|
| Supported Platforms | Website | Website |
|---|

Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.

Turn any workflow you perform on screen into a polished document or how-to video
Record your screen once and Kopyst converts every action into a clean, annotated document with instructions and formatting already applied.
Kopyst records your screen and turns the session into a polished walkthrough video with AI-generated titles and descriptions.
Perfect for onboarding, IT troubleshooting, quality control and software training, with editable screenshots and role-based controls on paid plans.
Share documents and videos through public or private links, embed them anywhere, and invite teammates to view, comment and edit together.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.


A leading AI-first customer service platform offering advanced multi-channel routing and the Fin AI agent.
#2
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
Screen recording that writes the documentation for you
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.

A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.

An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.

An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.

SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.


Turn screen recordings into AI training videos, process maps and docs for people and agents

Turn any workflow into polished video documentation in minutes
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
Screen recording that writes the documentation for you
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
Turn screen recordings into AI training videos, process maps and docs for people and agents