Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. LINKENCE records 54 monthly visits with -97% growth and Free Trial, Paid pricing.
Conversational AI and helpdesk built for ecommerce brands
Self-improving AI coworkers for recurring enterprise work
| Dimension / Metric | | |
|---|---|---|
| Official Domain | gorgias.com | linkence.ai |
| Pricing Model | Contact for Pricing | Free Trial, Paid |
| Monthly Visits | 2.66M (2,660,498) | 54 (54) |
| MoM Traffic Delta | +61.65K (+2.4%) | -1.72K (-97%) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🇮🇳 India (100%) |
| Direct Visits / mo | 2.07M | 21 |
| User Rating | 4.7 | 4.3 |
| Supported Platforms | Website | Website |
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
Self-improving AI coworkers for recurring enterprise work
Deploy agents that own a whole job role — SRE, people ops coordinator, support specialist — with their own skills and access controls.
Connects to Slack, Teams, Jira, GitHub, Gmail, Outlook, Drive, Salesforce, Zendesk and many more.
Each coworker on each dedicated team runs a model trained for that use case and sharpens with every completed task.
Every tool call lands on an inspectable timeline with a source link for each important claim.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
AI-first customer service with a natively integrated AI agent
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
AI agents that answer, quote and take orders across every messaging channel
AI agents that answer, quote and take orders across every messaging channel
Agentic B2B support platform unifying every channel, AI agents, and customer context
Agentic B2B support platform unifying every channel, AI agents, and customer context
Enterprise agentic AI platform for service, workforce and process automation
