Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. Lucyd records 88,293 monthly visits with +7.5% growth and Freemium, Paid pricing.
Conversational AI and helpdesk built for ecommerce brands
AI-powered smart eyewear with built-in voice assistant
| Dimension / Metric | | |
|---|---|---|
| Official Domain | gorgias.com | lucyd.co |
| Pricing Model | Contact for Pricing | Freemium, Paid |
| Monthly Visits | 2.66M (2,660,498) | 88.29K (88,293) |
| MoM Traffic Delta | +61.65K (+2.4%) | +6.17K (+7.5%) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🇺🇸 United States (68.1%) |
| Direct Visits / mo | 2.07M | 11.83K |
| User Rating | 4.7 | 3.8 |
| Supported Platforms | Website | Website |
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
AI-powered smart eyewear with built-in voice assistant
Tap or speak to wake the glasses and talk to ChatGPT-style AI hands-free through the built-in mics and open-ear speakers.
Stream music, podcasts, calls and navigation audio while keeping your ears open to traffic, teammates and your surroundings.
Use the Lucyd app for live voice translation, walkie-talkie messaging and other assistive audio features.
Order frames with your own prescription lenses, including options fitted through Lucyd's optical lab, or bring your own lenses.
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A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
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An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
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Practise real English conversations with an AI tutor that gives instant feedback
Enterprise voice AI that resolves customer conversations
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