Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. MagicFormula records 0 monthly visits with — growth and Freemium pricing.
Conversational AI and helpdesk built for ecommerce brands
Turn plain-language requests into spreadsheet and SQL formulas
| Dimension / Metric | | |
|---|---|---|
| Official Domain | gorgias.com | chromewebstore.google.com |
| Pricing Model | Contact for Pricing | Freemium |
| Monthly Visits | 2.66M (2,660,498) | 0 (0) |
| MoM Traffic Delta | +61.65K (+2.4%) | 0 (—) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🌐 Global (—) |
| Direct Visits / mo | 2.07M | 0 |
| User Rating | 4.7 | 4 |
| Supported Platforms | Website | Browser Extension |
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
Turn plain-language requests into spreadsheet and SQL formulas
Describe the calculation or result you need in plain language and receive a finished formula you can paste directly into your sheet.
Works across Excel, Google Sheets, Airtable and SQL, so you can move between spreadsheet and database tasks without switching tools.
Turns natural-language requests into SQL statements, helping users who are comfortable with data but not with query syntax.
Aims to cut the classic mistakes of hand-written formulas — mismatched brackets, wrong references and broken ranges.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
A leading AI-first customer service platform offering advanced multi-channel routing and the Fin AI agent.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
AI spreadsheet agent for Excel and Google Sheets
ChatGPT inside Google Sheets and Excel, with no API keys required
ChatGPT inside Google Sheets and Excel, with no API keys required
AI spreadsheet assistant for formulas, pivots and analysis
AI spreadsheet assistant for formulas, pivots and analysis
