Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. Matterbase records 4,450 monthly visits with -3.4% growth and Freemium, Free Trial, Contact for Pricing pricing.
Conversational AI and helpdesk built for ecommerce brands
Find, save, and spec interior products in one workflow
| Dimension / Metric | | |
|---|---|---|
| Official Domain | gorgias.com | matterbase.com |
| Pricing Model | Contact for Pricing | Freemium, Free Trial, Contact for Pricing |
| Monthly Visits | 2.66M (2,660,498) | 4.45K (4,450) |
| MoM Traffic Delta | +61.65K (+2.4%) | -157 (-3.4%) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🇺🇸 United States (60%) |
| Direct Visits / mo | 2.07M | 1.75K |
| User Rating | 4.7 | 4.2 |
| Supported Platforms | Website | Website |
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
Find, save, and spec interior products in one workflow
Search by room type, colour, or a natural-language prompt to find interiors and the individual products credited inside them, with photographer and designer attribution.
Drag-and-drop boards for products, finishes, and materials that you can share with clients and teammates for comments and approval.
Turn a board into a real-time schedule your studio can price, with product data carried over instead of retyped into spreadsheets.
Lasso or pin a region of a rendering to swap finishes and adjust lighting, from day to night, without leaving the platform.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
A leading AI-first customer service platform offering advanced multi-channel routing and the Fin AI agent.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
Generate, edit and visualize floor plans in your browser
Generate, edit and visualize floor plans in your browser
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
SpecialistAI rendering studio that turns sketches, photos and SketchUp, Revit or Rhino views into client-ready architectural images
SpecialistAI rendering studio that turns sketches, photos and SketchUp, Revit or Rhino views into client-ready architectural images
SpecialistAI interior design, floor plans and 3D models for every home project
SpecialistAI interior design, floor plans and 3D models for every home project
