Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. MaxKB records 169 monthly visits with -95.1% growth and Free, Paid (self-hosted subscription) pricing.
Conversational AI and helpdesk built for ecommerce brands
Open-source RAG platform for building enterprise AI agents
| Dimension / Metric | | |
|---|---|---|
| Official Domain | gorgias.com | maxkb.pro |
| Pricing Model | Contact for Pricing | Free, Paid (self-hosted subscription) |
| Monthly Visits | 2.66M (2,660,498) | 169 (169) |
| MoM Traffic Delta | +61.65K (+2.4%) | -3.26K (-95.1%) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🇺🇸 United States (100%) |
| Direct Visits / mo | 2.07M | 67 |
| User Rating | 4.7 | 4.6 |
| Supported Platforms | Website | Website |
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
Open-source RAG platform for building enterprise AI agents
Upload documents or crawl web sources with automatic text splitting, vectorization, and retrieval to ground answers in your own knowledge.
Orchestrate multi-step AI processes with a function library and MCP tool-use for complex business logic.
Connect private models such as DeepSeek, Llama and Qwen or public APIs including OpenAI, Claude and Gemini.
Embed intelligent Q&A into existing business systems and third-party apps without writing code.
Free / Open-sourceHigh-efficiency open-weight and hosted reasoning AI powered by DeepSeek-V4 and R1 at ultra-low token costs.
Free / Open-sourceHigh-efficiency open-weight and hosted reasoning AI powered by DeepSeek-V4 and R1 at ultra-low token costs.
The AI workspace where teams and agents get work done together
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
A leading AI-first customer service platform offering advanced multi-channel routing and the Fin AI agent.
Chat with 30+ leading AI models in one clean, fast workspace
Chat with 30+ leading AI models in one clean, fast workspace
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
Free / Open-sourceBuild, deploy, and govern production-ready agentic AI workflows
Free / Open-sourceBuild, deploy, and govern production-ready agentic AI workflows
Free / Open-sourcePut always-on AI agents on your team chat
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
Custom AI agents trained on your documentation and knowledge base
Custom AI agents trained on your documentation and knowledge base
