Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. Oak records 21,112 monthly visits with +36.5% growth and Contact for Pricing pricing.
Conversational AI and helpdesk built for ecommerce brands
Govern every human, machine, and AI agent identity from one live graph
| Dimension / Metric | | |
|---|---|---|
| Official Domain | gorgias.com | oak.id |
| Pricing Model | Contact for Pricing | Contact for Pricing |
| Monthly Visits | 2.66M (2,660,498) | 21.11K (21,112) |
| MoM Traffic Delta | +61.65K (+2.4%) | +5.64K (+36.5%) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🇮🇱 Israel (98.4%) |
| Direct Visits / mo | 2.07M | 9.16K |
| User Rating | 4.7 | 4.2 |
| Supported Platforms | Website | Website |
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
Govern every human, machine, and AI agent identity from one live graph
A centrally owned identity platform where every identity is discovered, seen, and governed from one live graph rather than scattered tool-specific lists.
Inventory and govern autonomous AI agents and MCP servers as identities, with owners, scoped permissions, and records of who they act for.
Connect to the identity, security, and enterprise systems you already run, aiming for one data model instead of a patchwork of acquired tools.
A dedicated services team that builds, migrates, and manages identity programs end to end, from discovery through ongoing management.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
Free / Open-sourcePrivate AI chat from the makers of DuckDuckGo
A leading AI-first customer service platform offering advanced multi-channel routing and the Fin AI agent.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
Free / Open-sourceThe personal CRM that keeps your network warm — with your LinkedIn graph baked in
Free / Open-sourceThe personal CRM that keeps your network warm — with your LinkedIn graph baked in
Free / Open-sourceEnterprise AI training data, annotation and evaluation services
Free / Open-sourceEnterprise AI training data, annotation and evaluation services
