Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. OsmO records 24,027 monthly visits with +164.8% growth and Freemium pricing.
Conversational AI and helpdesk built for ecommerce brands
Your phone finally has someone answering
| Dimension / Metric | | |
|---|---|---|
| Official Domain | gorgias.com | getosmo.app |
| Pricing Model | Contact for Pricing | Freemium |
| Monthly Visits | 2.66M (2,660,498) | 24.03K (24,027) |
| MoM Traffic Delta | +61.65K (+2.4%) | +14.95K (+164.8%) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🇺🇸 United States (57.5%) |
| Direct Visits / mo | 2.07M | 5.99K |
| User Rating | 4.7 | 4.2 |
| Supported Platforms | Website | Website |
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
Your phone finally has someone answering
Unknown callers are screened automatically: spam is silenced while legitimate messages, bookings and urgent calls are passed through to you.
Set rules once — let family straight through, have a chosen character handle unknown numbers, silence telemarketers, and send after-hours calls to voicemail-style messages.
Feed the assistant your website, PDFs, Google Docs or Sheets, FAQs and Google Maps listing so it answers callers from your own materials rather than guessing.
Read a short line aloud and OsmO clones your voice so calls are answered as you, using either your voice or one of the studio and character voices.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
A leading AI-first customer service platform offering advanced multi-channel routing and the Fin AI agent.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
AI action agents that call, book, buy and get it done
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
AI-powered outbound call center platform and predictive dialer
AI-powered outbound call center platform and predictive dialer
24/7 AI receptionists plus trained human agents for calls, chat, and intake
24/7 AI receptionists plus trained human agents for calls, chat, and intake
