SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.

Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. Overlayer (Devoteam Knowledge Services) records 0 monthly visits with — growth and Free (enterprise licensing via vendor) pricing.

AI-powered internal knowledge search right inside Google Workspace
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | gorgias.com | chromewebstore.google.com |
| Pricing Model | Contact for Pricing | Free (enterprise licensing via vendor) |
| Monthly Visits | 2.66M (2,660,498) | 0 |
| MoM Traffic Delta | +61.65K (+2.4%) | 0 (—) |
|---|
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🌐 Global (—) |
|---|
| Direct Visits / mo | 2.07M | 0 |
|---|
| User Rating | 4.7 | 4.2 |
|---|
| Supported Platforms | Website | Browser Extension |
|---|

Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.

AI-powered internal knowledge search right inside Google Workspace
Ask natural-language questions and get answers pulled from your company's drives and connected knowledge sources, without leaving Google Workspace.
Documents are tagged as they are created so content stays findable and consistently categorized across the organization.
Route sensitive or reviewed documents through a built-in approval process to keep published knowledge trustworthy.
Surfaces the in-house colleagues who know a topic best, turning search results into a route to the right person.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.


A leading AI-first customer service platform offering advanced multi-channel routing and the Fin AI agent.
#2
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.

AI-powered knowledge base that turns documents into fast answers
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.

A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.

An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.

Bring ChatGPT, Claude and Gemini into Google Docs, Sheets, Slides and Gmail

An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.

SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.


A private, visual AI space to save and remember anything — no folders, no tagging
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
Bring ChatGPT, Claude and Gemini into Google Docs, Sheets, Slides and Gmail
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
A private, visual AI space to save and remember anything — no folders, no tagging