Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. Plot records 15,580 monthly visits with +7.3% growth and Freemium, Paid, Contact for Pricing pricing.
Conversational AI and helpdesk built for ecommerce brands
AI video social listening and creator intelligence for social media teams
| Dimension / Metric | | |
|---|---|---|
| Official Domain | gorgias.com | plot.so |
| Pricing Model | Contact for Pricing | Freemium, Paid, Contact for Pricing |
| Monthly Visits | 2.66M (2,660,498) | 15.58K (15,580) |
| MoM Traffic Delta | +61.65K (+2.4%) | +1.06K (+7.3%) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🇺🇸 United States (40.7%) |
| Direct Visits / mo | 2.07M | 6.26K |
| User Rating | 4.7 | 4.5 |
| Supported Platforms | Website | Website |
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
AI video social listening and creator intelligence for social media teams
Reads audio, visuals, and captions — not just @handles — to capture brand mentions whether or not they are tagged.
Tracks outbound comment engagement and campaign performance so community teams can prove the EMV their work drives.
Sources creators by niche, attributes, audience, geo, size, or brand affinity and auto-tracks every UGC they post.
Answers brand, category, and competitor questions from video insights and breaks sentiment into positive, neutral, and negative.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
A leading AI-first customer service platform offering advanced multi-channel routing and the Fin AI agent.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
SpecialistAI influencer marketing platform to find, vet, and run creator campaigns
SpecialistAI influencer marketing platform to find, vet, and run creator campaigns
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
SpecialistAI creator marketing platform for UGC capture and social listening
SpecialistAI creator marketing platform for UGC capture and social listening
SpecialistSocial listening and outlier detection for TikTok, Reels and Shorts
SpecialistSocial listening and outlier detection for TikTok, Reels and Shorts
