Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. Postfity records 16,047 monthly visits with +44.6% growth and Freemium, Contact for Pricing pricing.
Conversational AI and helpdesk built for ecommerce brands
Plan, schedule and analyse social media from one calendar
| Dimension / Metric | | |
|---|---|---|
| Official Domain | gorgias.com | postfity.com |
| Pricing Model | Contact for Pricing | Freemium, Contact for Pricing |
| Monthly Visits | 2.66M (2,660,498) | 16.05K (16,047) |
| MoM Traffic Delta | +61.65K (+2.4%) | +4.95K (+44.6%) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🇺🇸 United States (28.6%) |
| Direct Visits / mo | 2.07M | 6.36K |
| User Rating | 4.7 | 4.1 |
| Supported Platforms | Website | Website |
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
Plan, schedule and analyse social media from one calendar
Plan posts to Facebook, Instagram, LinkedIn, Pinterest, VK and Google Business Profile on one visual calendar, then automate publishing.
Queue large volumes of posts — with graphics and video — in a single upload to save time on recurring campaigns.
Generate post copy, captions and hashtags with built-in AI, and keep branding consistent with AI brand support.
Track likes, shares and engagement with clear analytics and monitor brand conversations with social listening.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
A leading AI-first customer service platform offering advanced multi-channel routing and the Fin AI agent.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
SpecialistPlan, approve and schedule social content with your whole team in one place
SpecialistPlan, approve and schedule social content with your whole team in one place
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
Free / Open-sourceAgentic social media scheduling for 30+ channels
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
SpecialistSocial media management, scheduling and X/Twitter tools in one place
SpecialistSocial media management, scheduling and X/Twitter tools in one place
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
