Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. Quickchat AI records 87,890 monthly visits with -4% growth and Contact for Pricing pricing.
Conversational AI and helpdesk built for ecommerce brands
No-code AI agents that resolve support and sales conversations
| Dimension / Metric | | |
|---|---|---|
| Official Domain | gorgias.com | quickchat.ai |
| Pricing Model | Contact for Pricing | Contact for Pricing |
| Monthly Visits | 2.66M (2,660,498) | 87.89K (87,890) |
| MoM Traffic Delta | +61.65K (+2.4%) | -3.7K (-4%) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🇺🇸 United States (14.3%) |
| Direct Visits / mo | 2.07M | 39.54K |
| User Rating | 4.7 | 4.2 |
| Supported Platforms | Website | Website |
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
No-code AI agents that resolve support and sales conversations
Define personality, guidelines, system prompt and model, then test the agent before going live.
Import PDFs, docs and URLs that auto-refresh so answers stay grounded in current documentation.
Connect Stripe, Shopify, Zendesk and your own APIs so the agent can look up orders, issue refunds and create tickets.
Launch the same agent on your website widget, WhatsApp, Messenger, Instagram, Discord, Telegram and helpdesks.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
Free / Open-sourceAI-first customer service with a natively integrated AI agent
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
Free / Open-sourceAI-first customer support platform with a shared inbox built in
Free / Open-sourceAI-first customer support platform with a shared inbox built in
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
Free / Open-sourceCustom AI agents trained on your documentation and knowledge base
Free / Open-sourceCustom AI agents trained on your documentation and knowledge base
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
Free / Open-sourceBuild customer-facing AI agents for support, sales, and product guidance
Free / Open-sourceBuild customer-facing AI agents for support, sales, and product guidance
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
Free / Open-sourceNo-code AI agents that answer, act and hand off across every channel
