Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. Re:catch records 27,636 monthly visits with -32.8% growth and Freemium pricing.
Conversational AI and helpdesk built for ecommerce brands
Qualify, route, and book inbound leads automatically
| Dimension / Metric | | |
|---|---|---|
| Official Domain | gorgias.com | recatch.cc |
| Pricing Model | Contact for Pricing | Freemium |
| Monthly Visits | 2.66M (2,660,498) | 27.64K (27,636) |
| MoM Traffic Delta | +61.65K (+2.4%) | -13.5K (-32.8%) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🇰🇷 South Korea (97%) |
| Direct Visits / mo | 2.07M | 17.44K |
| User Rating | 4.7 | 4.1 |
| Supported Platforms | Website | Website |
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
Qualify, route, and book inbound leads automatically
Build qualification rules visually and assign leads to owners, groups, or regions without writing code, so every submission lands with the right person automatically.
Create embeddable lead capture forms or share them by link, converting website visitors and campaign traffic directly into trackable opportunities.
Let leads pick a slot on a personalized booking page the moment they qualify, cutting the reply-and-wait cycle that loses warm prospects.
Leads that fail your criteria are handled deliberately rather than ignored, keeping disqualified enquiries out of the active pipeline without losing the record.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
A leading AI-first customer service platform offering advanced multi-channel routing and the Fin AI agent.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
Turn a single sentence into a working app you can share
Turn a single sentence into a working app you can share
Build secure business apps, portals and internal tools with AI
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
AI landing page builder and conversion optimization platform
AI landing page builder and conversion optimization platform
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
