Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. Rispose records 74 monthly visits with -95.2% growth and Free pricing.
Conversational AI and helpdesk built for ecommerce brands
Build custom AI agents and embed them on any site
| Dimension / Metric | | |
|---|---|---|
| Official Domain | gorgias.com | rispose.com |
| Pricing Model | Contact for Pricing | Free |
| Monthly Visits | 2.66M (2,660,498) | 74 (74) |
| MoM Traffic Delta | +61.65K (+2.4%) |
| -1.46K (-95.2%) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🇺🇸 United States (100%) |
|---|
| Direct Visits / mo | 2.07M | 29 |
|---|
| User Rating | 4.7 | 4.1 |
|---|
| Supported Platforms | Website | Website |
|---|
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
Build custom AI agents and embed them on any site
Embed your agent on any site or platform with a snippet, so the same assistant works across your marketing site, docs, and web app.
Upload up to 1,000 files per agent — PDFs, docs, text files — and add custom instructions to shape tone, formality, and brand voice.
Wire your agent into any existing remote MCP server such as Notion, Shopify, Wix, or Webflow so it can answer with real catalog, policy, or content data instead of guesses.
Review conversation history and metrics to see what people ask, where the agent succeeds, and which knowledge gaps to fill next.
The AI workspace where teams and agents get work done together
#1SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
#2
A leading AI-first customer service platform offering advanced multi-channel routing and the Fin AI agent.
#3
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
Custom AI agents trained on your documentation and knowledge base
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
Build custom AI agents and support chatbots trained on your own data, across every channel
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
Custom AI agents trained on your documentation and knowledge base
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
Build custom AI agents and support chatbots trained on your own data, across every channel
