SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.

Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. Rivet.dev records 21,359 monthly visits with -44.3% growth and Freemium, Contact for Pricing pricing.

Run and scale durable AI agents on your own infrastructure
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | gorgias.com | rivet.dev |
| Pricing Model | Contact for Pricing | Freemium, Contact for Pricing |
| Monthly Visits | 2.66M (2,660,498) | 21.36K (21,359) |
| MoM Traffic Delta |
| +61.65K (+2.4%) |
| -16.97K (-44.3%) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🇺🇸 United States (39.4%) |
|---|
| Direct Visits / mo | 2.07M | 10.71K |
|---|
| User Rating | 4.7 | 4.5 |
|---|
| Supported Platforms | Website | Website |
|---|

Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.

Run and scale durable AI agents on your own infrastructure
Every Actor gets a SQLite database and a filesystem, so an agent's memory and progress survive restarts and idle periods without a separate database.
Run untrusted or AI-generated code on your own infrastructure with fine-grained control over network access, filesystem permissions, and resource limits.
A node failure reschedules its Actors elsewhere with state intact, and multi-step work replays after a crash — with no checkpointing harness to build yourself.
Address an Actor directly over HTTP or hold a live WebSocket, and use the React SDK to subscribe components to an Actor's state in real time.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.


A leading AI-first customer service platform offering advanced multi-channel routing and the Fin AI agent.
#2
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
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SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.

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An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.

An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.

Free / Open-sourceThe TypeScript framework for building, deploying, and observing AI agents


SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.

The low-cost cloud sandbox where AI agents actually live

Self-hosted cloud development environments and AI coding agents for enterprise teams
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
The low-cost cloud sandbox where AI agents actually live