Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. Splutter AI records 524 monthly visits with -18% growth and Freemium, Free Trial pricing.
Conversational AI and helpdesk built for ecommerce brands
No-code AI chatbots and voicebots for your business
| Dimension / Metric | | |
|---|---|---|
| Official Domain | gorgias.com | splutter.ai |
| Pricing Model | Contact for Pricing | Freemium, Free Trial |
| Monthly Visits | 2.66M (2,660,498) | 524 (524) |
| MoM Traffic Delta | +61.65K (+2.4%) | -115 (-18%) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🇻🇳 Vietnam (100%) |
| Direct Visits / mo | 2.07M | 215 |
| User Rating | 4.7 | 4 |
| Supported Platforms | Website | Website |
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
No-code AI chatbots and voicebots for your business
Build web chatbots and telephony voicebots together, then test them online or by receiving an AI call on your phone.
Reach users over web, SMS, WhatsApp, Messenger and Slack, with escalation to human agents, lead capture and ticketing in one place.
Use a dedicated dashboard to craft structured prompts for both chatbots and voicebots, squeezing more performance from your chosen LLM.
Debug bots quickly, compare different LLM models and diagnose issues before they reach customers.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
A leading AI-first customer service platform offering advanced multi-channel routing and the Fin AI agent.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
Build autonomous AI agents for WhatsApp, email, voice, and every channel your customers use.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
Autonomous AI agents for every customer conversation, on every channel
Build customer-facing AI agents for support, sales, and product guidance
Build customer-facing AI agents for support, sales, and product guidance
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
