Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. Subex records 15,544 monthly visits with -22.1% growth and Contact for Pricing pricing.
Conversational AI and helpdesk built for ecommerce brands
AI-native fraud, risk and business assurance for telecom operators
| Dimension / Metric | | |
|---|---|---|
| Official Domain | gorgias.com | subex.com |
| Pricing Model | Contact for Pricing | Contact for Pricing |
| Monthly Visits | 2.66M (2,660,498) | 15.54K (15,544) |
| MoM Traffic Delta | +61.65K (+2.4%) | -4.42K (-22.1%) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🇮🇳 India (64.8%) |
| Direct Visits / mo | 2.07M | 6.29K |
| User Rating | 4.7 | 4.2 |
| Supported Platforms | Website | Website |
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
AI-native fraud, risk and business assurance for telecom operators
FraudZap covers bypass fraud, SMS fraud, handset and mobile money fraud, subscription and roaming fraud, CLI spoofing, robocalling and artificially inflated traffic.
Revenue, margin, cost, migration and regulatory assurance identify leakage and service or experience risks before they reach customers.
AI Agent Squads reason across evidence, execute configured checks, package supporting evidence and recommend actions with human oversight and audit trails.
Replace email-and-spreadsheet partner operations with digital onboarding, offer design, order flows, settlements and reconciliation across B2B2X chains.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
A leading AI-first customer service platform offering advanced multi-channel routing and the Fin AI agent.
SpecialistAI-powered global payments and growth platform for merchants
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
SpecialistAll-source maritime intelligence powered by Maritime AI™
SpecialistAll-source maritime intelligence powered by Maritime AI™
SpecialistVertical AI applications and agents built for retail, financial services, industrial, and enterprise IT
SpecialistVertical AI applications and agents built for retail, financial services, industrial, and enterprise IT
