Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. Tangle records 11,683 monthly visits with -19% growth and Contact for Pricing pricing.
Conversational AI and helpdesk built for ecommerce brands
AI-native ERP for manufacturers that adapts with your shop
| Dimension / Metric | | |
|---|---|---|
| Official Domain | gorgias.com | tangle.io |
| Pricing Model | Contact for Pricing | Contact for Pricing |
| Monthly Visits | 2.66M (2,660,498) | 11.68K (11,683) |
| MoM Traffic Delta | +61.65K (+2.4%) | -2.75K (-19%) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🇺🇸 United States (84.1%) |
| Direct Visits / mo | 2.07M | 6.4K |
| User Rating | 4.7 | 4.1 |
| Supported Platforms | Website | Website |
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
AI-native ERP for manufacturers that adapts with your shop
An AI builder inside the ERP that creates screens, fields, dashboards, workflows, and reports in a sandbox, with human approval gates before changes go live.
Configure-to-order quoting with visual BOMs and cost rollups, flowing through to sales orders, shipping, and invoices.
Multi-level work orders with shop floor cards, start-stop time tracking, photo capture, and full job costing.
Demand and shortage visibility, vendor assignment, one-click purchase orders, and lot-level traceability by location and QR tag.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
A leading AI-first customer service platform offering advanced multi-channel routing and the Fin AI agent.
Free / Open-sourceThe AI-native CRM for agentic revenue teams
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
Free / Open-sourceOne connected, AI-native platform for GRC, IT, projects and operations
Free / Open-sourceOne connected, AI-native platform for GRC, IT, projects and operations
Human-AI workflow automation for business operations
Human-AI workflow automation for business operations
