Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. telli records 30,992 monthly visits with -10.6% growth and Contact for Pricing pricing.
Conversational AI and helpdesk built for ecommerce brands
AI voice agents that run your customer calls end to end
| Dimension / Metric | | |
|---|---|---|
| Official Domain | gorgias.com | telli.com |
| Pricing Model | Contact for Pricing | Contact for Pricing |
| Monthly Visits | 2.66M (2,660,498) | 30.99K (30,992) |
| MoM Traffic Delta | +61.65K (+2.4%) | -3.67K (-10.6%) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🇩🇪 Germany (74.4%) |
| Direct Visits / mo | 2.07M | 9.08K |
| User Rating | 4.7 | 4.4 |
| Supported Platforms | Website | Website |
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
AI voice agents that run your customer calls end to end
telli Studio lets teams create and refine agents by describing the conversation in natural language, without engineering work.
Deploy agents with native fluency, local accents and cultural context across 30+ languages, with curated voices and optional voice cloning.
Pre-built and custom actions let agents act during a call, while post-call workflows push outcomes into connected systems automatically.
Native Salesforce and HubSpot connections plus API access, with telli phone numbers or bring-your-own via SIP trunking.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
A leading AI-first customer service platform offering advanced multi-channel routing and the Fin AI agent.
The AI platform for customer experience and business communications
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
SpecialistAI communication platform for sales and support teams
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
Free / Open-sourceEnterprise voice AI that resolves customer conversations
Free / Open-sourceEnterprise voice AI that resolves customer conversations
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
