Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. Third i records 4,361 monthly visits with -18% growth and Free Trial, Contact for Pricing pricing.
Conversational AI and helpdesk built for ecommerce brands
A marketing OS that watches your channels, explains what changed and does the work
| Dimension / Metric | | |
|---|---|---|
| Official Domain | gorgias.com | thirdi.ai |
| Pricing Model | Contact for Pricing | Free Trial, Contact for Pricing |
| Monthly Visits | 2.66M (2,660,498) | 4.36K (4,361) |
| MoM Traffic Delta | +61.65K (+2.4%) | -959 (-18%) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🇮🇳 India (79.5%) |
| Direct Visits / mo | 2.07M | 1.7K |
| User Rating | 4.7 | 4.3 |
| Supported Platforms | Website | Website |
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
A marketing OS that watches your channels, explains what changed and does the work
Connects 10+ sources including Google Ads, Meta Ads, Google Analytics, LinkedIn Ads, TikTok Ads, Instagram organic, TikTok organic and Shopify, with custom connectors built on request.
Remembers goals, constraints and past decisions, so recommendations are checked against your rules and against experiments you already ran and rejected.
A Daily Pulse waiting when you log in, showing what moved yesterday against the previous week — revenue included — and which accounts moved.
Purpose-built analysers cover creative performance, search and keywords, organic social, campaign performance and audience insights.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
A leading AI-first customer service platform offering advanced multi-channel routing and the Fin AI agent.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
Know what's actually working in your ecommerce business — and act on it instantly.
Know what's actually working in your ecommerce business — and act on it instantly.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
SpecialistAI marketing agents that run your growth while you stay in control
SpecialistAI marketing agents that run your growth while you stay in control
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
Your whole marketing department, on autopilot
Your whole marketing department, on autopilot
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
