Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. Thought graph records 0 monthly visits with — growth and Freemium pricing.
Conversational AI and helpdesk built for ecommerce brands
Automate prospect research and draft personalized outreach from your browser
| Dimension / Metric | | |
|---|---|---|
| Official Domain | gorgias.com | chromewebstore.google.com |
| Pricing Model | Contact for Pricing | Freemium |
| Monthly Visits | 2.66M (2,660,498) | 0 (0) |
| MoM Traffic Delta | +61.65K (+2.4%) | 0 (—) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🌐 Global (—) |
| Direct Visits / mo | 2.07M | 0 |
| User Rating | 4.7 | 3.9 |
| Supported Platforms | Website | Browser Extension |
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
Automate prospect research and draft personalized outreach from your browser
Collects contact and company details from social platforms and public pages so reps spend less time on manual data entry.
Applies NLP and machine learning to draft outreach tailored to a prospect's industry, seniority and interests.
Messaging patterns can be adjusted for different verticals so tone and talking points match the buyer's world.
Runs inside Chrome on the sites a rep already uses, without a separate dashboard or tab-switching workflow.
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An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
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