Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. Userflow records 74,544 monthly visits with -14.5% growth and Free Trial, Paid, Contact for Pricing pricing.
Conversational AI and helpdesk built for ecommerce brands
No-code in-app onboarding, product tours, and AI assistance that drive product adoption
| Dimension / Metric | | |
|---|---|---|
| Official Domain | gorgias.com | userflow.com |
| Pricing Model | Contact for Pricing | Free Trial, Paid, Contact for Pricing |
| Monthly Visits | 2.66M (2,660,498) | 74.54K (74,544) |
| MoM Traffic Delta | +61.65K (+2.4%) | -12.63K (-14.5%) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🇬🇧 United Kingdom (25.2%) |
| Direct Visits / mo | 2.07M | 40.54K |
| User Rating | 4.7 | 4.7 |
| Supported Platforms | Website | Website |
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
No-code in-app onboarding, product tours, and AI assistance that drive product adoption
Design interactive walkthroughs in a visual editor and publish them without releasing app code.
Combine product tours, onboarding checklists, in-app surveys and NPS, announcements, banners, and launchers into a single adoption strategy.
An in-app assistant that answers user questions with content from your knowledge base and can steer users to the right flow.
Show the right flow to the right user based on attributes, behaviors, plan, or lifecycle stage, backed by analytics on completion and drop-off.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
SpecialistFree live chat, inbox and AI helpdesk for your website
SpecialistAI-first customer service with a natively integrated AI agent
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
All-in-one customer messaging for live chat, chatbots, and self-service
All-in-one customer messaging for live chat, chatbots, and self-service
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
AI support agent plus helpdesk built for ecommerce brands
AI support agent plus helpdesk built for ecommerce brands
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
Build, test, and ship chat and voice AI agents for customer experience
