Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. Vibly records 10,092 monthly visits with -8.6% growth and Free Trial, Paid pricing.
Conversational AI and helpdesk built for ecommerce brands
Run your entire coaching practice on one HIPAA-compliant platform
| Dimension / Metric | | |
|---|---|---|
| Official Domain | gorgias.com | vibly.io |
| Pricing Model | Contact for Pricing | Free Trial, Paid |
| Monthly Visits | 2.66M (2,660,498) | 10.09K (10,092) |
| MoM Traffic Delta | +61.65K (+2.4%) | -949 (-8.6%) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🇺🇸 United States (91.5%) |
| Direct Visits / mo | 2.07M | 7.19K |
| User Rating | 4.7 | 4.2 |
| Supported Platforms | Website | Website |
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
Run your entire coaching practice on one HIPAA-compliant platform
Booking pages, multi-calendar sync with six calendars, buffers, daily limits and up to five customizable reminders per account.
HIPAA-compliant built-in video with session notes and chat alongside the call, or connect Zoom and Google Meet.
Secured messaging with AI drafting help, private and shareable notes, client journals and per-client resource sharing.
Checkout, packages, no-interest payment plans, invoicing, superbills and programs with good-better-best tiers.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
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Meeting summaries, transcripts, and AI search that turn meetings into outcomes
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AI note taker that transcribes, summarizes and visualizes meetings
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A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
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An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
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SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
Compliant AI assistant for financial advisors
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A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
AI roleplays and coaching that build measurable communication skills
AI roleplays and coaching that build measurable communication skills
