Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. Weave (WorkWeave) records 13,482 monthly visits with -36.8% growth and Flexible pricing.
Conversational AI and helpdesk built for ecommerce brands
Measure engineering work and AI's real contribution to it.
| Dimension / Metric | | |
|---|---|---|
| Official Domain | gorgias.com | weaveos.com |
| Pricing Model | Contact for Pricing | Flexible |
| Monthly Visits | 2.66M (2,660,498) | 13.48K (13,482) |
| MoM Traffic Delta | +61.65K (+2.4%) | -7.85K (-36.8%) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🇺🇸 United States (63.5%) |
| Direct Visits / mo | 2.07M | 11.25K |
| User Rating | 4.7 | 4.3 |
| Supported Platforms | Website | Website |
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
Measure engineering work and AI's real contribution to it.
Brings AI metrics, DORA and SPACE-based benchmarks and developer feedback into one view so you can see where work stalls from prompt to production.
Relates AI-assisted usage to merges, quality and cost, with per-engineer AI usage and AI score reporting plus benchmarks against 1,000+ organisations.
Connects token and prompt spend to engineering output so you can see what you are getting for every AI dollar spent.
Weave Router classifies each prompt and routes it to the model with the best quality-per-token, learning from team feedback over time.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
A leading AI-first customer service platform offering advanced multi-channel routing and the Fin AI agent.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
Free / Open-sourceAI-powered terminal and agentic software factory for development teams
Free / Open-sourceAI-powered terminal and agentic software factory for development teams
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
Free / Open-sourceTrack, evaluate, and ship AI models and agents in one connected environment.
Free / Open-sourceTrack, evaluate, and ship AI models and agents in one connected environment.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
Free / Open-sourceAI-native data orchestration for trustworthy pipelines
