
Free live chat, inbox and AI helpdesk for your website
Herodesk records 12,921 monthly visits with +267.6% month-over-month growth and Freemium, Free Trial, Free pricing. Re:amaze records 455,787 monthly visits with +3.6% growth and Free Trial, Paid, Contact for Pricing pricing.

AI-native helpdesk and AI agents for e-commerce, B2B and SaaS support teams
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | herodesk.io | reamaze.com |
| Pricing Model | Freemium, Free Trial, Free | Free Trial, Paid, Contact for Pricing |
| Monthly Visits | 12.92K (12,921) | 455.79K (455,787) |
| MoM Traffic Delta | +9.41K (+267.6%) | +16.04K (+3.6%) |
| Primary Market & Share | 🌐 Global (—) | 🇺🇸 United States (55.5%) |
| Direct Visits / mo | 11.64K | 303.48K |
| User Rating | 4.2 | 4.5 |
| Supported Platforms | Website | Website |

AI-native helpdesk and AI agents for e-commerce, B2B and SaaS support teams
Bring email, live chat, WhatsApp, social messages and phone conversations into one queue so the whole team sees who is waiting and who is handling it.
Automate routine questions and common requests around the clock, with rules that can take actions in your connected systems instead of only drafting text.
Order lookups, returns, shipping status and billing details sit next to each message, with supported integrations able to update records directly from the thread.
When AI escalates a case, the human agent inherits the full conversation history and data, with no repetition for the customer.

AI-powered shared inbox, live chat, and helpdesk for online businesses
Bring email, live chat, social media, SMS, VoIP, and video conversations into one collaborative inbox with assignments, notes, and shared views.
A trainable AI agent handles customer chats 24/7, while AI assists with reply drafting, conversation summaries, and sentiment analysis.
Deploy pre-built or custom chatbots and proactive Cues to engage site visitors and automate common support and sales conversations.
Publish a branded, embeddable knowledge base and a status page so customers can find answers and stay informed during incidents.

Free live chat, inbox and AI helpdesk for your website

AI-first customer service with a natively integrated AI agent

Offers industry-leading AI customer support and proactive messaging, but at a significantly higher enterprise price point.
Offers industry-leading AI customer support and proactive messaging, but at a significantly higher enterprise price point.

Deeply tailored for e-commerce customer support automation, but with less generalized multi-channel live chat configuration.

AI-powered customer conversation platform for B2C messaging at scale
AI-powered customer conversation platform for B2C messaging at scale

All-in-one customer messaging for live chat, chatbots, and self-service
All-in-one customer messaging for live chat, chatbots, and self-service
Provides robust omnichannel live chat and shared inbox features, but with a more developer-friendly interface.
Provides robust omnichannel live chat and shared inbox features, but with a more developer-friendly interface.
SpecialistSpecializes in autonomous ticket resolution using internal knowledge bases, but lacks traditional live chat widget tools.
SpecialistSpecializes in autonomous ticket resolution using internal knowledge bases, but lacks traditional live chat widget tools.

Features easy-to-deploy AI customer service bots and live chat, but lacks Reamaze's advanced shared inbox depth.
Features easy-to-deploy AI customer service bots and live chat, but lacks Reamaze's advanced shared inbox depth.

SpecialistCustom AI agents trained on your documentation and knowledge base
SpecialistCustom AI agents trained on your documentation and knowledge base

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

Focuses heavily on e-commerce self-service workflows and automation, though with fewer advanced custom ticketing rules.
Focuses heavily on e-commerce self-service workflows and automation, though with fewer advanced custom ticketing rules.