Unlimited AI transcription of audio and video in 98+ languages
Unlimited AI transcription of audio and video in 98+ languages
Intercom records 4,471,110 monthly visits with +2.7% month-over-month growth and Free Trial, Paid pricing. ScriptMe records 121,373 monthly visits with +6.3% growth and Free Trial, Paid, Contact for Pricing pricing.

Fast, secure AI transcription and subtitling for audio and video
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | intercom.com | scriptme.io |
| Pricing Model | Free Trial, Paid | Free Trial, Paid, Contact for Pricing |
| Monthly Visits | 4.47M (4,471,110) | 121.37K (121,373) |
| MoM Traffic Delta | +117.9K (+2.7%) | +7.18K (+6.3%) |
| Primary Market & Share | 🇺🇸 United States (39%) | 🇪🇸 Spain (14.1%) |
| Direct Visits / mo | 3.58M | 20.97K |
| User Rating | 4.5 | 4.2 |
| Supported Platforms | Website | Website |

AI-first customer service with a natively integrated AI agent
An AI agent trained specifically for customer service that resolves routine and increasingly complex multi-step queries across every channel.
Chat, email, phone, and messaging conversations arrive in one shared inbox with ticketing built for collaboration across teams.
An assistant that proactively surfaces context from connected systems and handles admin work without leaving the conversation view.
Centralize and measure the content behind AI and self-serve support, with suggestions on what to fix and one-click actions.

Fast, secure AI transcription and subtitling for audio and video
Converts audio and video into accurate text faster than real time, so an hour of content can be transcribed in a fraction of the time.
Produces time-coded subtitle tracks with an editor for fixing wording and timing, plus translation into other languages.
Labels and organizes multiple speakers, which helps with interviews, panel discussions, and multi-person recordings.
Exports work with common production tools such as Adobe Premiere, DaVinci Resolve, and Avid Media Composer.
Unlimited AI transcription of audio and video in 98+ languages
Unlimited AI transcription of audio and video in 98+ languages

AI transcription and meeting notes in 150+ languages
AI transcription and meeting notes in 150+ languages

Tailored specifically for ecommerce ticketing and deep Shopify integrations, whereas Intercom serves broader SaaS and tech businesses.
Turn audio, video and YouTube links into accurate text in seconds
Turn audio, video and YouTube links into accurate text in seconds

Unifies extensive social messaging channels into a single inbox, but provides less sophisticated built-in autonomous AI agent training.
Unifies extensive social messaging channels into a single inbox, but provides less sophisticated built-in autonomous AI agent training.

Turn audio and video into accurate, searchable text in minutes
Turn audio and video into accurate, searchable text in minutes
Provides a robust shared inbox and live chat tools, but has a lighter enterprise AI ecosystem than Intercom.
Provides a robust shared inbox and live chat tools, but has a lighter enterprise AI ecosystem than Intercom.

Turn any video or audio into text in seconds
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations

Offers straightforward AI support automation for smaller teams, but lacks Intercom's advanced multi-channel routing and custom apps.
Offers straightforward AI support automation for smaller teams, but lacks Intercom's advanced multi-channel routing and custom apps.
AI transcription, subtitles and video translation in one browser studio
AI transcription, subtitles and video translation in one browser studio

Integrates live chat and helpdesk ticketing with trainable AI, but lacks Intercom's expansive developer platform and custom bots.
Integrates live chat and helpdesk ticketing with trainable AI, but lacks Intercom's expansive developer platform and custom bots.