
Free live chat, inbox and AI helpdesk for your website

Kotae records 1,149 monthly visits with -77.5% month-over-month growth and Free Trial, Paid pricing. Salesforce Agentforce (formerly Einstein) records 111,910,743 monthly visits with +2.2% growth and Freemium pricing.

AI front-line customer support for small teams
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | kotae.ai | salesforce.com |
| Pricing Model | Free Trial, Paid | Freemium |
| Monthly Visits | 1.15K (1,149) | 111.91M (111,910,743) |
| MoM Traffic Delta |
| -3.95K (-77.5%) |
| +2.4M (+2.2%) |
| Primary Market & Share | 🇺🇸 United States (100%) | 🇺🇸 United States (43%) |
|---|
| Direct Visits / mo | 454 | 60.74M |
|---|
| User Rating | 4 | 4.4 |
|---|
| Supported Platforms | Website | Website |
|---|

AI front-line customer support for small teams
Ingest your website pages and uploaded files so answers reflect your actual products, policies, and services rather than generic model knowledge.
Adjust the bot's role, personality, language, and wording so conversations sound like your business, including multi-language support.
See the trends hiding in incoming inquiries to learn what customers care about and which gaps your content should close.
Route conversations that need a human to you automatically, so urgent or complex requests never sit unanswered in a queue.
Autonomous enterprise AI agents and CRM intelligence powered by Salesforce Data 360 and Atlas.
Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.
Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.
Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.
Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.

Free live chat, inbox and AI helpdesk for your website


Free / Open-sourceAutomate work across thousands of apps — no code required
#2
SpecialistExceptional customer support and helpdesk workflow automation, but less suited for broad enterprise CRM and sales execution.

SpecialistSuperior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
SpecialistVisual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
Modern customizable CRM with built-in AI agents, but lacks the massive enterprise ecosystem and scale of Salesforce.

AI-powered customer conversation platform for B2C messaging at scale

All-in-one customer messaging for live chat, chatbots, and self-service
AI-first customer support platform with a shared inbox built in

AI customer service that answers instantly and turns chats into revenue

SpecialistSimple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents.

Delivers exceptionally polished customer service agents, but focuses on bespoke conversational AI rather than broad CRM workflows.
SpecialistSuperior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
SpecialistVisual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
AI-powered customer conversation platform for B2C messaging at scale
All-in-one customer messaging for live chat, chatbots, and self-service
AI customer service that answers instantly and turns chats into revenue
SpecialistSimple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents.