Free / Open-sourceAll-in-one customer platform for email, SMS, CRM, and automation
Free / Open-sourceAll-in-one customer platform for email, SMS, CRM, and automation
Luminous CRM records 221 monthly visits with +2,110% month-over-month growth and Paid pricing. Notbot records 470,467 monthly visits with +7.3% growth and Freemium, Free Trial, Paid pricing.

Turn WhatsApp chats into customers with campaigns, a shared inbox and a grounded AI agent
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | luminouscrm.com | notbot.in |
| Pricing Model | Paid | Freemium, Free Trial, Paid |
| Monthly Visits | 221 (221) | 470.47K (470,467) |
| MoM Traffic Delta | +211 (+2,110%) | +32.15K (+7.3%) |
| Primary Market & Share | 🇮🇳 India (100%) | 🇮🇳 India (99.8%) |
| Direct Visits / mo | 86 | 228.06K |
| User Rating | 4 | 4.2 |
| Supported Platforms | Website | Website |

Turn WhatsApp chats into customers with campaigns, a shared inbox and a grounded AI agent
Send approved templates to your entire list, personalise from the contact record, schedule sends, add up to three automatic retries, and watch delivered, read and replied counts update live per recipient.
Upload documents, Q&A pairs and web pages and the agent answers 24/7 from that material alone, with configurable tone, reply length and business hours, plus human hand-off on request.
Run one WhatsApp number as a team desk where agents claim, take over and transfer chats, with every hand-off recorded, canned replies and a shared media library in the composer.
Every new conversation becomes a contact record automatically, enriched with tags and custom attributes, importable and exportable via CSV.

WhatsApp chatbot, CRM, and marketing automation in one dashboard
Design WhatsApp flows visually with interactive lists, CTA buttons, webhooks, and triggers to handle 100+ support and marketing use cases.
Send and receive messages through the official API, launch broadcasts, get fast template approvals, and track campaign analytics.
Segment audiences, create custom fields, save responses, manage campaigns and triggers, and keep every contact organized in one hub.
Let multiple agents collaborate on a single number with live chat, a 24-hour reply window, auto-saved conversations, and pre-approved templates.
Free / Open-sourceAll-in-one customer platform for email, SMS, CRM, and automation
Free / Open-sourceAll-in-one customer platform for email, SMS, CRM, and automation

SpecialistAdvanced enterprise customer service platform with powerful AI helpdesk features, but higher pricing and complexity.
SpecialistAdvanced enterprise customer service platform with powerful AI helpdesk features, but higher pricing and complexity.

Broader multi-channel messaging support across WhatsApp, Telegram, and social channels, but less dedicated WhatsApp broadcast workflows.
Broader multi-channel messaging support across WhatsApp, Telegram, and social channels, but less dedicated WhatsApp broadcast workflows.
SpecialistProvides robust omnichannel website and messaging support, but lacks specialized WhatsApp broadcast marketing campaigns.
SpecialistProvides robust omnichannel website and messaging support, but lacks specialized WhatsApp broadcast marketing campaigns.

Stronger focus on official WhatsApp marketing campaigns and broadcast automation, but less flexible multi-channel messaging options.
Stronger focus on official WhatsApp marketing campaigns and broadcast automation, but less flexible multi-channel messaging options.

Unifies multiple messaging apps into a shared team inbox with AI agents, but features lighter marketing broadcast tools.
Unifies multiple messaging apps into a shared team inbox with AI agents, but features lighter marketing broadcast tools.

SaleWisely is a free-to-use omnichannel sales and customer service platform that unifies WhatsApp, social messaging, email and live chat into one AI-assisted shared inbox.
SaleWisely is a free-to-use omnichannel sales and customer service platform that unifies WhatsApp, social messaging, email and live chat into one AI-assisted shared inbox.

Powerful conversational AI builder with multi-channel support, but slightly less streamlined CRM pipeline management.
Powerful conversational AI builder with multi-channel support, but slightly less streamlined CRM pipeline management.

Free / Open-sourceOne AI-powered platform for CRM, marketing and customer support
Free / Open-sourceOne AI-powered platform for CRM, marketing and customer support

SpecialistExcels at visual no-code conversational chatbot building, but offers less built-in team CRM and broadcast marketing.
SpecialistExcels at visual no-code conversational chatbot building, but offers less built-in team CRM and broadcast marketing.

The WhatsApp platform for teams that sell and support at scale
The WhatsApp platform for teams that sell and support at scale

Free / Open-sourceFree WhatsApp marketing software with AI chatbots, broadcasts and a shared team inbox
Free / Open-sourceFree WhatsApp marketing software with AI chatbots, broadcasts and a shared team inbox