Luminous CRM vs SendWo

Send approved templates to your entire list, personalise from the contact record, schedule sends, add up to three automatic retries, and watch delivered, read and replied counts update live per recipient.

Upload documents, Q&A pairs and web pages and the agent answers 24/7 from that material alone, with configurable tone, reply length and business hours, plus human hand-off on request.

Run one WhatsApp number as a team desk where agents claim, take over and transfer chats, with every hand-off recorded, canned replies and a shared media library in the composer.

Every new conversation becomes a contact record automatically, enriched with tags and custom attributes, importable and exportable via CSV.

Runs on the sanctioned Meta API with approved templates, so broadcasts, automation and commerce flows stay compliant rather than relying on unofficial senders.

Build guided conversations that collect details and qualify leads, with dedicated AI agents for lead qualification, customer support and sales plus Shopify and WooCommerce agents.

Send targeted WhatsApp campaigns with approved templates, media, buttons and follow-up workflows, and track performance with broadcast analytics.

Assign conversations, see customer context in one place and connect automated replies with human support, backed by contact management and drip campaigns.