Manuel records 1,270 monthly visits with +32.2% month-over-month growth and Contact for Pricing pricing. SureSteps records 2,335 monthly visits with +43.1% growth and Contact for Pricing pricing.
AI knowledge base that gives installers and service desks instant answers, with sources
Turn scattered operations knowledge into interactive mobile guidance for field teams.
| Dimension / Metric | | |
|---|---|---|
| Official Domain | manuel.chat | suresteps.io |
| Pricing Model | Contact for Pricing | Contact for Pricing |
| Monthly Visits | 1.27K (1,270) | 2.34K (2,335) |
| MoM Traffic Delta | +309 (+32.2%) | +703 (+43.1%) |
| Primary Market & Share | 🇳🇱 Netherlands (100%) | 🇺🇸 United States (100%) |
| Direct Visits / mo | 549 | 919 |
| User Rating | 4.3 | 4.3 |
| Supported Platforms | Website | Website |
AI knowledge base that gives installers and service desks instant answers, with sources
Answers drawn from roughly 25,000 manuals spanning more than 85 brands, covering boilers, heat pumps, air conditioning, ventilation, charging points, solar panels and inverters.
Look up error codes, check parameter and settings values, and identify the exact part number needed, instead of digging through portal PDFs.
Every response carries the original technical source and page reference, so technicians can verify the advice before acting on it.
Manuel indexes past work orders, internal documents, technician tips and previously solved faults alongside manufacturer data.
Turn scattered operations knowledge into interactive mobile guidance for field teams.
Turn written procedures into interactive, step-by-step workflows that technicians follow on a phone or tablet while working on equipment.
Deliver OEM- and company-specific instructions across devices and embed them directly into the apps your service team already uses.
Deploy AI assistance built on your team's own documents and reinforced with OEM and industry standards, so answers reflect how your organisation actually works.
Capture field data visually and let technicians collaborate with peers in real time while working on a job.
Free / Open-sourceAI-first customer service platform with a native AI agent for every conversation
Free / Open-sourceAI-first customer service platform with a native AI agent for every conversation
Free / Open-sourceAll-in-one customer messaging for live chat, chatbots, and self-service
Free / Open-sourceAll-in-one customer messaging for live chat, chatbots, and self-service
Free / Open-sourceAI-powered knowledge base that turns documents into fast answers
Free / Open-sourceAI-powered knowledge base that turns documents into fast answers
Free / Open-sourceThe documentation platform that keeps docs accurate for people and AI
Free / Open-sourceThe documentation platform that keeps docs accurate for people and AI
Free / Open-sourceAutonomous AI agents for customer service, content and operations
Free / Open-sourceAutonomous AI agents for customer service, content and operations
Free / Open-sourceCustom AI agents trained on your documentation and knowledge base
Free / Open-sourceCustom AI agents trained on your documentation and knowledge base
Interactive knowledge that makes support answers faster and self-service actually work
Interactive knowledge that makes support answers faster and self-service actually work
Free / Open-sourceAI knowledge base software for docs, SOPs and self-service support
Free / Open-sourceAI knowledge base software for docs, SOPs and self-service support
Turn videos and files into docs, courses, and AI-ready knowledge
Free / Open-sourceAI-first knowledge base and chatbot for customer support
Free / Open-sourceAI-first knowledge base and chatbot for customer support
Free / Open-sourceAI bot that answers your team's repetitive questions in Slack
Free / Open-sourceAI bot that answers your team's repetitive questions in Slack
Free / Open-sourceSelf-updating AI documentation, knowledge bases and API references
Free / Open-sourceSelf-updating AI documentation, knowledge bases and API references
