Moveworks records 168,527 monthly visits with -4.3% month-over-month growth and Contact for Pricing pricing. Risotto records 6,750 monthly visits with -3.6% growth and Contact for Pricing pricing.
Agentic AI assistant that resolves employee requests end-to-end
AI help desk automation that resolves IT requests inside Slack and email
| Dimension / Metric | | |
|---|---|---|
| Official Domain | moveworks.com | tryrisotto.com |
| Pricing Model | Contact for Pricing | Contact for Pricing |
| Monthly Visits | 168.53K (168,527) | 6.75K (6,750) |
| MoM Traffic Delta | -7.66K (-4.3%) | -251 (-3.6%) |
| Primary Market & Share | 🇺🇸 United States (53.4%) | 🇺🇸 United States (63%) |
| Direct Visits / mo | 108.87K | 2.67K |
| User Rating | 4.5 | 4.2 |
| Supported Platforms | Website | Website |
Agentic AI assistant that resolves employee requests end-to-end
Employees ask questions in plain language and receive answers or completed actions across many business apps.
Retrieves content from systems like Slack, OneDrive, Google Drive, SharePoint, Confluence and Outlook.
A reasoning engine plans and executes multi-step tasks through plugins and connectors, not just canned responses.
Admins and teams assemble custom AI agents with low-code tooling for department-specific workflows.
AI help desk automation that resolves IT requests inside Slack and email
Risotto answers routine questions from Notion, Confluence, Drive, Slack and third-party docs, keeps answers current as documents change, and turns threads into knowledge articles.
Escalated tickets are investigated against the employee's credentials, tool logs and chat history, then a draft solution is prepared for one-click agent approval.
Employees request access in Slack or email; Risotto handles approvals, time-based rules and dynamic policies, then provisions users through your IAM/IGA tools with a full audit trail.
Route questions to IT, HR, Finance, Legal, Engineering or Sales Ops by intent rather than keyword, with RBAC controls and category auto-tagging.
Salesforce Agentforce automates complex enterprise workflows and IT tasks, integrating seamlessly with CRM ecosystems rather than standalone IT stacks.
Salesforce Agentforce automates complex enterprise workflows and IT tasks, integrating seamlessly with CRM ecosystems rather than standalone IT stacks.
Free / Open-sourceAI-first customer service with a natively integrated AI agent
Glean offers superior enterprise search and knowledge discovery across workplace apps, though Moveworks specializes deeper in IT/HR ticket automation workflows.
Glean offers superior enterprise search and knowledge discovery across workplace apps, though Moveworks specializes deeper in IT/HR ticket automation workflows.
Free / Open-sourceAI agents that answer, quote and take orders across every messaging channel
Free / Open-sourceAI agents that answer, quote and take orders across every messaging channel
AI-first help desk that resolves tickets, not just sorts them
Kore.ai features powerful enterprise conversational AI and workflow automation, though setup requires more custom configuration than Moveworks.
Free / Open-sourceAutonomous AI agents inside a complete help desk
Free / Open-sourceAutonomous AI agents inside a complete help desk
Agentic AI that resolves customer support end to end
Agentic AI that resolves customer support end to end
Free / Open-sourceDone-for-you AI agents for your help desk, live in a week
Free / Open-sourceDone-for-you AI agents for your help desk, live in a week
AI-powered enterprise service management with agentic Luma AI
AI-powered enterprise service management with agentic Luma AI
Free / Open-sourceThe AI-native helpdesk that turns Slack and Teams chats into resolved tickets
Free / Open-sourceThe AI-native helpdesk that turns Slack and Teams chats into resolved tickets
Free / Open-sourceThe agentic AI service desk that resolves IT, HR and finance requests before they become tickets
Free / Open-sourceThe agentic AI service desk that resolves IT, HR and finance requests before they become tickets
