
Free / Open-sourceAutomate work across thousands of apps — no code required
NeoAgent records 0 monthly visits with 0% month-over-month growth and Free Trial pricing. Salesforce Agentforce (formerly Einstein) records 111,910,743 monthly visits with +2.2% growth and Freemium pricing.

24/7 AI customer support across chat, WhatsApp, voice and SMS
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | neoagent.co | salesforce.com |
| Pricing Model | Free Trial | Freemium |
| Monthly Visits | 0 (0) | 111.91M (111,910,743) |
| MoM Traffic Delta | 0 (0%) | +2.4M (+2.2%) |
| Primary Market & Share | 🌐 Global (—) | 🇺🇸 United States (43%) |
| Direct Visits / mo | 0 | 60.74M |
| User Rating | 4.2 | 4.4 |
| Supported Platforms | Website | Website |

24/7 AI customer support across chat, WhatsApp, voice and SMS
Runs the same AI assistant across web chat, WhatsApp, SMS, Facebook and Instagram so customers get one consistent experience.
Handles inbound and outbound phone conversations with a human-like voice, suitable for support and lead qualification.
Lets customers choose a time slot inside the chat and drops the appointment into your calendar with reminders and duplicate-booking protection.
Identifies prospects during the conversation and reports channel performance and return so you can see what converts.
Autonomous enterprise AI agents and CRM intelligence powered by Salesforce Data 360 and Atlas.
Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.
Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.
Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.
Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.

Free / Open-sourceAutomate work across thousands of apps — no code required

SpecialistExceptional customer support and helpdesk workflow automation, but less suited for broad enterprise CRM and sales execution.
SpecialistSuperior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
SpecialistSuperior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
SpecialistVisual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
SpecialistVisual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
Modern customizable CRM with built-in AI agents, but lacks the massive enterprise ecosystem and scale of Salesforce.

All-in-one customer messaging for live chat, chatbots, and self-service
All-in-one customer messaging for live chat, chatbots, and self-service

Build autonomous AI agents for WhatsApp, email, voice, and every channel your customers use.

AI communication platform for sales and support teams

AI customer service that answers instantly and turns chats into revenue
AI customer service that answers instantly and turns chats into revenue
Autonomous AI agents for every customer conversation, on every channel

SpecialistSimple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents.
SpecialistSimple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents.

Delivers exceptionally polished customer service agents, but focuses on bespoke conversational AI rather than broad CRM workflows.