
More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io.
Perks records 2,835 monthly visits with -38.4% month-over-month growth and Paid pricing. Respond.io records 1,606,802 monthly visits with -8.7% growth and Freemium pricing.

Reward-based appointment booking that keeps customers coming back
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | perks.lk | respond.io |
| Pricing Model | Paid | Freemium |
| Monthly Visits | 2.84K (2,835) | 1.61M (1,606,802) |
| MoM Traffic Delta | -1.77K (-38.4%) | -152.34K (-8.7%) |
| Primary Market & Share | 🇧🇷 Brazil (34.7%) | 🇲🇾 Malaysia (17.4%) |
| Direct Visits / mo | 1.16K | 1.24M |
| User Rating | 3.8 | 4.5 |
| Supported Platforms | Website | Website |

Reward-based appointment booking that keeps customers coming back
Customers search service categories and book a time with their preferred merchant and staff member.
After each visit, users review the service, the employee and the merchant, producing detailed feedback rather than a single star score.
Points earned from reviews can be redeemed against future appointments, creating an ongoing incentive loop.
Customers message merchants directly and follow merchant posts to keep up with offers and news.

AI-powered customer conversation platform for B2C messaging at scale
Bring WhatsApp, TikTok, Instagram, Facebook, Telegram, email and web chat into one shared inbox so no customer thread gets lost between apps.
AI agents qualify leads, answer routine questions, route to the right teammate and follow up automatically when conversations go quiet.
Track tags, custom fields, lead status and lifecycle stage per contact, and move deals through a pipeline without a separate CRM.
Reach thousands of customers with one message, and capture new leads directly from social ads and website links.

More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io.

SpecialistPurpose-built e-commerce helpdesk with deep Shopify integrations, but less generalized multi-channel routing than Respond.io.
Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.
Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.

SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs
SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs

Free / Open-sourceAI calendar that defends your focus time and schedules work automatically
Free / Open-sourceAI calendar that defends your focus time and schedules work automatically

Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io.
Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io.

Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.
Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.

Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.
Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.

Strong omnichannel routing across social messaging apps, but less extensive enterprise ticketing features than Respond.io.

The AI operating system that answers every dealership call, books the appointment, and protects CSI in real time.
The AI operating system that answers every dealership call, books the appointment, and protects CSI in real time.

Write, schedule, automate and analyse your X growth in one place
Write, schedule, automate and analyse your X growth in one place

Excellent WhatsApp and social messaging automation, but smaller ecosystem of native CRM integrations than Respond.io.
Excellent WhatsApp and social messaging automation, but smaller ecosystem of native CRM integrations than Respond.io.