
Free / Open-sourceAutomate work across thousands of apps — no code required

Re:amaze records 455,787 monthly visits with +3.6% month-over-month growth and Free Trial, Paid, Contact for Pricing pricing. Salesforce Agentforce (formerly Einstein) records 111,910,743 monthly visits with +2.2% growth and Freemium pricing.

AI-powered shared inbox, live chat, and helpdesk for online businesses
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | reamaze.com | salesforce.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing | Freemium |
| Monthly Visits | 455.79K (455,787) | 111.91M (111,910,743) |
| MoM Traffic Delta | +16.04K (+3.6%) | +2.4M (+2.2%) |
|---|
| Primary Market & Share | 🇺🇸 United States (55.5%) | 🇺🇸 United States (43%) |
|---|
| Direct Visits / mo | 303.48K | 60.74M |
|---|
| User Rating | 4.5 | 4.4 |
|---|
| Supported Platforms | Website | Website |
|---|

AI-powered shared inbox, live chat, and helpdesk for online businesses
Bring email, live chat, social media, SMS, VoIP, and video conversations into one collaborative inbox with assignments, notes, and shared views.
A trainable AI agent handles customer chats 24/7, while AI assists with reply drafting, conversation summaries, and sentiment analysis.
Deploy pre-built or custom chatbots and proactive Cues to engage site visitors and automate common support and sales conversations.
Publish a branded, embeddable knowledge base and a status page so customers can find answers and stay informed during incidents.
Autonomous enterprise AI agents and CRM intelligence powered by Salesforce Data 360 and Atlas.
Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.
Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.
Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.
Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.

Free / Open-sourceAutomate work across thousands of apps — no code required


SpecialistExceptional customer support and helpdesk workflow automation, but less suited for broad enterprise CRM and sales execution.


Offers industry-leading AI customer support and proactive messaging, but at a significantly higher enterprise price point.
#3
Deeply tailored for e-commerce customer support automation, but with less generalized multi-channel live chat configuration.
SpecialistSuperior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
SpecialistVisual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
Modern customizable CRM with built-in AI agents, but lacks the massive enterprise ecosystem and scale of Salesforce.

AI-powered customer conversation platform for B2C messaging at scale
Provides robust omnichannel live chat and shared inbox features, but with a more developer-friendly interface.
SpecialistSpecializes in autonomous ticket resolution using internal knowledge bases, but lacks traditional live chat widget tools.

Features easy-to-deploy AI customer service bots and live chat, but lacks Reamaze's advanced shared inbox depth.

SpecialistCustom AI agents trained on your documentation and knowledge base
Offers industry-leading AI customer support and proactive messaging, but at a significantly higher enterprise price point.
SpecialistSuperior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
SpecialistVisual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
AI-powered customer conversation platform for B2C messaging at scale
Provides robust omnichannel live chat and shared inbox features, but with a more developer-friendly interface.
SpecialistSpecializes in autonomous ticket resolution using internal knowledge bases, but lacks traditional live chat widget tools.
Features easy-to-deploy AI customer service bots and live chat, but lacks Reamaze's advanced shared inbox depth.
SpecialistCustom AI agents trained on your documentation and knowledge base