
SpecialistFree live chat, inbox and AI helpdesk for your website
Re:amaze records 455,787 monthly visits with +3.6% month-over-month growth and Free Trial, Paid, Contact for Pricing pricing. Userscom records 1,959 monthly visits with -40.4% growth and Freemium pricing.

Support that refunds Stripe and Paddle without leaving the ticket
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | reamaze.com | userscom.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing | Freemium |
| Monthly Visits | 455.79K (455,787) | 1.96K (1,959) |
| MoM Traffic Delta | +16.04K (+3.6%) | -1.33K (-40.4%) |
| Primary Market & Share | 🇺🇸 United States (55.5%) | 🇺🇸 United States (56.2%) |
| Direct Visits / mo | 303.48K | 769 |
| User Rating | 4.5 | 4 |
| Supported Platforms | Website | Website |

AI-powered shared inbox, live chat, and helpdesk for online businesses
Bring email, live chat, social media, SMS, VoIP, and video conversations into one collaborative inbox with assignments, notes, and shared views.
A trainable AI agent handles customer chats 24/7, while AI assists with reply drafting, conversation summaries, and sentiment analysis.
Deploy pre-built or custom chatbots and proactive Cues to engage site visitors and automate common support and sales conversations.
Publish a branded, embeddable knowledge base and a status page so customers can find answers and stay informed during incidents.

Support that refunds Stripe and Paddle without leaving the ticket
Look up customers, review subscriptions and charges, issue refunds and cancel subscriptions inside the ticket using native Stripe, Paddle Billing and Paddle Classic integrations.
Wire your own platform APIs — password resets, credit top-ups, account unlocks, internal webhooks — into a sidebar button that agents can run with customer data pre-filled.
Incoming conversations are automatically grouped into categories such as Billing, Technical or Feedback before an agent ever opens the queue.
The AI reads the thread and prepares a suggested response that an agent can review, edit and send, cutting reply time on repetitive questions.

SpecialistFree live chat, inbox and AI helpdesk for your website

SpecialistAI-first customer service with a natively integrated AI agent

Offers industry-leading AI customer support and proactive messaging, but at a significantly higher enterprise price point.
Offers industry-leading AI customer support and proactive messaging, but at a significantly higher enterprise price point.

Deeply tailored for e-commerce customer support automation, but with less generalized multi-channel live chat configuration.

AI-powered customer conversation platform for B2C messaging at scale
AI-powered customer conversation platform for B2C messaging at scale
AI-first customer support platform with a shared inbox built in
SpecialistSpecializes in autonomous ticket resolution using internal knowledge bases, but lacks traditional live chat widget tools.
SpecialistSpecializes in autonomous ticket resolution using internal knowledge bases, but lacks traditional live chat widget tools.

Features easy-to-deploy AI customer service bots and live chat, but lacks Reamaze's advanced shared inbox depth.
Features easy-to-deploy AI customer service bots and live chat, but lacks Reamaze's advanced shared inbox depth.

SpecialistCustom AI agents trained on your documentation and knowledge base
SpecialistCustom AI agents trained on your documentation and knowledge base

AI support agent plus helpdesk built for ecommerce brands
AI support agent plus helpdesk built for ecommerce brands

SpecialistAgentic B2B support platform unifying every channel, AI agents, and customer context
SpecialistAgentic B2B support platform unifying every channel, AI agents, and customer context

SpecialistAI-first help desk that resolves tickets, not just sorts them