
Free / Open-sourceAI-first customer service with a natively integrated AI agent

Respond.io records 1,606,802 monthly visits with -8.7% month-over-month growth and Freemium pricing. Runner records 0 monthly visits with — growth and Contact for Pricing pricing.

Give every customer 1:1 attention at any scale with trained AI agents
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | respond.io | runner.now |
| Pricing Model | Freemium | Contact for Pricing |
| Monthly Visits | 1.61M (1,606,802) | 0 (0) |
| MoM Traffic Delta |
| -152.34K (-8.7%) |
| 0 (—) |
| Primary Market & Share | 🇲🇾 Malaysia (17.4%) | 🌐 Global (—) |
|---|
| Direct Visits / mo | 1.24M | 0 |
|---|
| User Rating | 4.5 | 4.6 |
|---|
| Supported Platforms | Website | Website |
|---|

AI-powered customer conversation platform for B2C messaging at scale
Bring WhatsApp, TikTok, Instagram, Facebook, Telegram, email and web chat into one shared inbox so no customer thread gets lost between apps.
AI agents qualify leads, answer routine questions, route to the right teammate and follow up automatically when conversations go quiet.
Track tags, custom fields, lead status and lifecycle stage per contact, and move deals through a pipeline without a separate CRM.
Reach thousands of customers with one message, and capture new leads directly from social ads and website links.

Give every customer 1:1 attention at any scale with trained AI agents
Show Runner how your team handles a process, and it turns your past cases into a realistic test that agents must pass before going live.
Run as many agents as you have customers, each working 1:1 in the channel the customer uses — email, text or phone.
Agents read LinkedIn to learn who a customer is, where they work and what they post, so outreach and follow-ups stay relevant.
Connects to your work apps and internal systems, uses any website (even ones most AIs cannot), and reads files or runs code when a job requires it.

Free / Open-sourceAI-first customer service with a natively integrated AI agent

The AI platform for customer experience and business communications

SpecialistPurpose-built e-commerce helpdesk with deep Shopify integrations, but less generalized multi-channel routing than Respond.io.

Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.

Free / Open-sourceOne AI agent to build, run and grow the work

SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs

Free / Open-sourceAI action agents that call, book, buy and get it done

Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io.

Free / Open-sourceThe AI super app for work — tasks, projects, calendar and meetings in one place

Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.

Free / Open-sourceAn adaptive AI work assistant that learns how you work across inboxes, calendars, chats, and apps

Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.
Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.
SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs
Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io.
Free / Open-sourceThe AI super app for work — tasks, projects, calendar and meetings in one place
Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.
Free / Open-sourceAn adaptive AI work assistant that learns how you work across inboxes, calendars, chats, and apps
Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.