
Free / Open-sourceFree live chat, inbox and AI helpdesk for your website
Respond.io records 1,606,802 monthly visits with -8.7% month-over-month growth and Freemium pricing. Solvea records 20,906 monthly visits with +8.3% growth and Paid, Contact for Pricing pricing.
AI customer service agents that resolve, not just deflect
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | respond.io | solvea.cx |
| Pricing Model | Freemium | Paid, Contact for Pricing |
| Monthly Visits | 1.61M (1,606,802) | 20.91K (20,906) |
| MoM Traffic Delta | -152.34K (-8.7%) | +1.6K (+8.3%) |
| Primary Market & Share | 🇲🇾 Malaysia (17.4%) | 🇵🇭 Philippines (40.1%) |
| Direct Visits / mo | 1.24M | 14.17K |
| User Rating | 4.5 | 4.4 |
| Supported Platforms | Website | Website |

AI-powered customer conversation platform for B2C messaging at scale
Bring WhatsApp, TikTok, Instagram, Facebook, Telegram, email and web chat into one shared inbox so no customer thread gets lost between apps.
AI agents qualify leads, answer routine questions, route to the right teammate and follow up automatically when conversations go quiet.
Track tags, custom fields, lead status and lifecycle stage per contact, and move deals through a pipeline without a separate CRM.
Reach thousands of customers with one message, and capture new leads directly from social ads and website links.
AI customer service agents that resolve, not just deflect
Covers pre-sales, order and after-sales questions across email, live chat, app and help center, resolved automatically from your knowledge base and business rules.
Answers and places multilingual calls, routes callers in real time, and produces call records and summaries logged for follow-up.
Brings tickets from every channel into one place and coordinates handoffs between AI and human agents so nothing is dropped.
Self-learning knowledge base, intent understanding, long-term memory, automated tagging, reports and AI quality assurance keep service consistent.

Free / Open-sourceFree live chat, inbox and AI helpdesk for your website

Free / Open-sourceAI-first customer service with a natively integrated AI agent

SpecialistPurpose-built e-commerce helpdesk with deep Shopify integrations, but less generalized multi-channel routing than Respond.io.
Free / Open-sourceAI-first customer support platform with a shared inbox built in
Free / Open-sourceAI-first customer support platform with a shared inbox built in

SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs
SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs

Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io.
Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io.

Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.
Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.

Free / Open-sourceAI-powered shared inbox, live chat, and helpdesk for online businesses
Free / Open-sourceAI-powered shared inbox, live chat, and helpdesk for online businesses

Omnichannel conversational AI suite for revenue-driving customer conversations

Free / Open-sourceAgentic customer service platform where teams and AI resolve support together
Free / Open-sourceAgentic customer service platform where teams and AI resolve support together

Excellent WhatsApp and social messaging automation, but smaller ecosystem of native CRM integrations than Respond.io.
Excellent WhatsApp and social messaging automation, but smaller ecosystem of native CRM integrations than Respond.io.

Enterprise AI support agents that improve your support metrics
Enterprise AI support agents that improve your support metrics