
More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io.

Respond.io records 1,606,802 monthly visits with -8.7% month-over-month growth and Freemium pricing. UseChat (now 88Agents) records 0 monthly visits with 0% growth and Free Trial, Paid pricing.

Build AI chatbots and agents for your clients — your keys, your models, your control
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | respond.io | usechat.ai |
| Pricing Model | Freemium | Free Trial, Paid |
| Monthly Visits | 1.61M (1,606,802) | 0 (0) |
| MoM Traffic Delta |
| -152.34K (-8.7%) |
| 0 (0%) |
| Primary Market & Share | 🇲🇾 Malaysia (17.4%) | 🌐 Global (—) |
|---|
| Direct Visits / mo | 1.24M | 0 |
|---|
| User Rating | 4.5 | 4.1 |
|---|
| Supported Platforms | Website | Website |
|---|

AI-powered customer conversation platform for B2C messaging at scale
Bring WhatsApp, TikTok, Instagram, Facebook, Telegram, email and web chat into one shared inbox so no customer thread gets lost between apps.
AI agents qualify leads, answer routine questions, route to the right teammate and follow up automatically when conversations go quiet.
Track tags, custom fields, lead status and lifecycle stage per contact, and move deals through a pipeline without a separate CRM.
Reach thousands of customers with one message, and capture new leads directly from social ads and website links.

Build AI chatbots and agents for your clients — your keys, your models, your control
Connect OpenAI, Anthropic or Google Gemini and switch models in seconds without changing code, so you are never locked to a single provider and can optimize cost as pricing changes.
Publish one chatbot configuration to an embeddable website widget, Slack workspaces (DMs and channel mentions) and an email agent that reads and answers over IMAP/SMTP — same knowledge, same personality.
Train on PDFs, Word and Markdown documents, full website crawls or specific pages, structured CSV/JSON datasets, YouTube videos and playlists with automatic transcripts, and FAQ pairs for exact answers.
Start with a simple Q&A chatbot and extend it into an agent that can query databases, kick off workflows and call external APIs without migrating to another tool.

More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io.


SpecialistPurpose-built e-commerce helpdesk with deep Shopify integrations, but less generalized multi-channel routing than Respond.io.


SpecialistChat with 30+ leading AI models in one clean, fast workspace
Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.

SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs

Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io.

Custom AI agents trained on your documentation and knowledge base

Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.

AI-powered shared inbox, live chat, and helpdesk for online businesses

SpecialistBuild customer-facing AI agents for support, sales, and product guidance

Strong omnichannel routing across social messaging apps, but less extensive enterprise ticketing features than Respond.io.
SpecialistBuild custom AI agents and support chatbots trained on your own data, across every channel
SpecialistChat with 30+ leading AI models in one clean, fast workspace
Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.
SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs
Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io.
Custom AI agents trained on your documentation and knowledge base
Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.
AI-powered shared inbox, live chat, and helpdesk for online businesses
SpecialistBuild customer-facing AI agents for support, sales, and product guidance
SpecialistBuild custom AI agents and support chatbots trained on your own data, across every channel