How do their growth rates compare?

Respond.io has a month-over-month growth rate of -8.7%; Whappy has 0%.

How does pricing compare?

Respond.io: Freemium. Freemium with a free trial. Paid tiers scale by users and monthly active contacts, and WhatsApp messaging fees are billed separately by the channel provider. Whappy: Freemium. Freemium: a Free plan covers up to 20 new contacts a month with no card required. Paid tiers billed yearly (20% annual discount) are Freelance €29/mo (up to 200 new contacts/mo), Business €119/mo (up to 1,000) and Enterprise €329/mo (up to 10,000); agencies with several sites contact sales. Plans differ by how many new contacts the assistant handles each month.

What are alternatives to Respond.io and Whappy?

Other tools in related categories include Intercom, Gorgias, Chaport, Crisp, AiSensy.

Head-to-Head Benchmark

Respond.io vs Whappy

Respond.io records 1,606,802 monthly visits with -8.7% month-over-month growth and Freemium pricing. Whappy records 0 monthly visits with 0% growth and Freemium pricing.

Respond.ioFreemiumTraffic Leader

AI-powered customer conversation platform for B2C messaging at scale

Monthly Visits

1.61M

MoM Velocity

-8.7%

Top Market

🇲🇾 Malaysia

View Respond.io Analysis

respond.io

WhappyFreemium

The AI assistant that answers, qualifies and books customers on WhatsApp and Instagram

Monthly Visits

0

MoM Velocity

0%

Top Market

🌐 Global

View Whappy Analysis whappy.ai

Side-by-Side Traffic & Specification Matrix

Dimension / Metric	Respond.io	Whappy
Official Domain	respond.io	whappy.ai
Pricing Model	Freemium	Freemium
Monthly Visits	1.61M (1,606,802)	0 (0)
MoM Traffic Delta

Primary Market & Share	🇲🇾 Malaysia (17.4%)	🌐 Global (—)

Direct Visits / mo	1.24M	0

User Rating	4.5	4.3

Supported Platforms	Website	Website

Respond.io

AI-powered customer conversation platform for B2C messaging at scale

Unified team inbox

Bring WhatsApp, TikTok, Instagram, Facebook, Telegram, email and web chat into one shared inbox so no customer thread gets lost between apps.

AI agents and automation

AI agents qualify leads, answer routine questions, route to the right teammate and follow up automatically when conversations go quiet.

Contact lifecycle CRM

Track tags, custom fields, lead status and lifecycle stage per contact, and move deals through a pipeline without a separate CRM.

Broadcast campaigns and click-to-chat

Reach thousands of customers with one message, and capture new leads directly from social ads and website links.

Strengths & Pros

+Genuinely broad channel coverage, including WhatsApp Business API and social apps B2C customers actually use
+AI agents handle routine qualification and follow-up work alongside, not instead of, human teammates
+Built-in contact CRM and pipelines reduce the need for a separate tool
+Multi-channel analytics make it easier to prove where revenue comes from

Frequently Asked Questions: Respond.io vs Whappy

Respond.io has 1,606,802 monthly visits, while Whappy has 0. Traffic estimates describe audience size, not product quality.

More Head-to-Head Matchups

Intercom vs Respond.io

6.08M visits/mo

Intercom vs Whappy

4.47M visits/mo

Gorgias vs Respond.io

4.27M visits/mo

Gorgias vs Whappy

2.66M visits/mo

Chaport vs Respond.io

3.07M visits/mo

Chaport vs Whappy

1.46M visits/mo

Best Alternatives to Respond.io & Whappy (12)

Limitations

–WhatsApp messaging costs are separate from the platform subscription and can add up
–Pricing scales with monthly active contacts, so high-volume contact lists get expensive
–Teams wanting deep custom workflow logic may hit the limits of the no-code builder

Whappy

The AI assistant that answers, qualifies and books customers on WhatsApp and Instagram

Answers in your words, in any language

The assistant replies from what you taught it — your website, PDFs and typed answers — writing in your tone and in each customer's own language, with voice notes understood.

Qualifies leads and books meetings

It asks your qualifying questions one at a time, then books real free slots straight into Calendly, Cal.com or your GoHighLevel calendar and sends reminders.

Automatic follow-up that stops when they answer

It re-engages people who go silent with follow-ups written in your style, and stops automatically as soon as they reply.

Deep integrations and API

Meta Lead Ads, GoHighLevel, Calendly, Cal.com, Zapier, Make, Shopify, webhooks and an API keep contacts and events flowing in and out of your stack.

Strengths & Pros

+Works on your existing WhatsApp Business number, so no number migration or new app for your team
+Answers, qualifies, books and follows up end-to-end, with seamless human takeover preserving full history
+Understands voice notes and responds in the customer's language
+EU data residency and GDPR-friendly design, with customers able to opt out in-chat

+Broad integration set (GoHighLevel, Calendly, Cal.com, Zapier, Make, Shopify, webhooks, API)

Limitations

–Instagram comment replies are not supported yet (DMs only, comments still in pilot)
–Pricing scales by monthly new contacts, so very high-volume inbound can get costly
–Advanced setup (calendars, CRM routing, knowledge pages) rewards some initial configuration

01

Intercom

4.5M/mo

More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io.

AI AgentFree Trial, Paid+2.7%

Screenshot of the Intercom inbox where an AI agent and human reps work from the same customer record

02

Gorgias

2.7M/mo

SpecialistPurpose-built e-commerce helpdesk with deep Shopify integrations, but less generalized multi-channel routing than Respond.io.

AI AgentContact for Pricing+2.4%

Gorgias omnichannel inbox view with AI Agent and human agent tickets side by side

03

Chaport

1.5M/mo

All-in-one customer messaging for live chat, chatbots, and self-service

AI Customer ServiceFreemium+130.1%

Chaport unified inbox showing live chat and multi-channel conversations

#3

04

Crisp

1.4M/mo

Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.

AI ChatbotFree Trial, Paid, Contact for Pricing, Free+1.5%

Crisp homepage presenting its AI customer support platform, Hugo AI agent, and shared inbox

05

AiSensy

811.8K/mo

SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs

AI MarketingFreemium61% direct

AiSensy interface with WhatsApp broadcast analytics, chatbot flow builder and live chat inbox

06

Tidio

527.3K/mo

Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io.

AI Customer ServiceFreemium73% direct

Tidio help desk inbox showing AI-resolved conversations alongside human agent replies

07

Callbell

488K/mo

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

AI ChatbotFreemium, Free Trial, Paid, Contact for Pricing72% direct

Callbell inbox showing WhatsApp, Instagram and Messenger conversations with AI-suggested replies

08

Re:amaze

455.8K/mo

Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.

AI Customer ServiceFree Trial, Paid, Contact for Pricing+3.6%

09

SleekFlow

348.1K/mo

Strong omnichannel routing across social messaging apps, but less extensive enterprise ticketing features than Respond.io.

AI AgentPaid, Contact for Pricing56% direct

SleekFlow unified inbox showing WhatsApp and Instagram conversations with linked CRM profiles

10

Smith.ai

152K/mo

24/7 AI receptionists plus trained human agents for calls, chat, and intake

AI Call CenterFree Trial, Paid58% direct

Smith.ai dashboard showing call intake, lead qualification, and CRM sync details

11

Chatfuel

145.1K/mo

SpecialistTurn every chat into a sale with AI agents on WhatsApp and Instagram

AI Chat GeneratorFree Trial, Paid, Contact for Pricing61% direct

Chatfuel visual flow builder showing an AI lead qualification flow on WhatsApp

12

Gallabox

138.1K/mo

Omnichannel AI agents that capture, qualify, and convert leads across WhatsApp, Instagram, voice, and web

AI ChatbotFree Trial, Contact for Pricing+3.1%

Gallabox homepage showing the omnichannel AI agent platform, the capture-to-retain customer journey stages, and supported channels

#1

Visit

Intercom

4.5M/mo+2.7%

Official

More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io.

AI Agent80% direct

Free Trial, Paid

#2

Visit

Gorgias

2.7M/mo+2.4%

Official

SpecialistPurpose-built e-commerce helpdesk with deep Shopify integrations, but less generalized multi-channel routing than Respond.io.

AI Agent78% direct

Contact for Pricing

Visit

Chaport

1.5M/mo+130.1%

All-in-one customer messaging for live chat, chatbots, and self-service

AI Customer Service75% direct

Freemium

Visit

Crisp

1.4M/mo+1.5%

Official

Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.

AI Chatbot82% direct

Free Trial, Paid, Contact for Pricing, Free

Visit

AiSensy

811.8K/mo

SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs

AI Marketing61% direct

Freemium

Visit

Tidio

527.3K/mo

Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io.

AI Customer Service73% direct

Freemium

Visit

Callbell

488K/mo

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

AI Chatbot72% direct

Freemium, Free Trial, Paid, Contact for Pricing

Visit

Re:amaze

455.8K/mo+3.6%

Official

Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.

AI Customer Service67% direct

Free Trial, Paid, Contact for Pricing

Visit

SleekFlow

348.1K/mo

Strong omnichannel routing across social messaging apps, but less extensive enterprise ticketing features than Respond.io.

AI Agent56% direct

Paid, Contact for Pricing

Visit

Smith.ai

152K/mo

24/7 AI receptionists plus trained human agents for calls, chat, and intake

AI Call Center58% direct

Free Trial, Paid

Visit

Chatfuel

145.1K/mo

SpecialistTurn every chat into a sale with AI agents on WhatsApp and Instagram

AI Chat Generator61% direct

Free Trial, Paid, Contact for Pricing

Visit

Gallabox

138.1K/mo+3.1%

Omnichannel AI agents that capture, qualify, and convert leads across WhatsApp, Instagram, voice, and web

AI Chatbot75% direct

Free Trial, Contact for Pricing

Respond.io vs Whappy

Side-by-Side Traffic & Specification Matrix

Respond.io

Strengths & Pros

Frequently Asked Questions: Respond.io vs Whappy

How do Respond.io and Whappy compare in monthly traffic?

How do their growth rates compare?

How does pricing compare?

What are alternatives to Respond.io and Whappy?

More Head-to-Head Matchups

Best Alternatives to Respond.io & Whappy (12)

Limitations

Whappy

Strengths & Pros

Limitations