
More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io.
Respond.io records 1,606,802 monthly visits with -8.7% month-over-month growth and Freemium pricing. Yay! Forms records 39,209 monthly visits with +13.3% growth and Freemium, Free Trial pricing.

Build high-converting AI forms, surveys, and quizzes in seconds
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | respond.io | yayforms.com |
| Pricing Model | Freemium | Freemium, Free Trial |
| Monthly Visits | 1.61M (1,606,802) | 39.21K (39,209) |
| MoM Traffic Delta | -152.34K (-8.7%) | +4.6K (+13.3%) |
| Primary Market & Share | 🇲🇾 Malaysia (17.4%) | 🇵🇹 Portugal (65.9%) |
| Direct Visits / mo | 1.24M | 28.74K |
| User Rating | 4.5 | 4.2 |
| Supported Platforms | Website | Website |

AI-powered customer conversation platform for B2C messaging at scale
Bring WhatsApp, TikTok, Instagram, Facebook, Telegram, email and web chat into one shared inbox so no customer thread gets lost between apps.
AI agents qualify leads, answer routine questions, route to the right teammate and follow up automatically when conversations go quiet.
Track tags, custom fields, lead status and lifecycle stage per contact, and move deals through a pipeline without a separate CRM.
Reach thousands of customers with one message, and capture new leads directly from social ads and website links.

Build high-converting AI forms, surveys, and quizzes in seconds
Automatically analyzes all survey responses and condenses large datasets into clear, actionable summaries and trends.
Detects how respondents feel, surfaces recurring themes, and classifies open-ended answers into categories you define.
Build multi-step forms with question branching, jumps, calculators, hidden fields, file uploads, and multiple ending screens.
See where respondents abandon a form and capture incomplete answers so follow-up and lead recovery stay possible.

More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io.
Build powerful forms, surveys and quizzes with AI in minutes

SpecialistPurpose-built e-commerce helpdesk with deep Shopify integrations, but less generalized multi-channel routing than Respond.io.
Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.
Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.
Build forms, surveys and quizzes in seconds — with unlimited free responses

SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs
SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs

Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io.
Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io.

Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.
Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.

Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.
Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.

Strong omnichannel routing across social messaging apps, but less extensive enterprise ticketing features than Respond.io.
Privacy-first AI surveys with end-to-end encrypted responses
Privacy-first AI surveys with end-to-end encrypted responses