SupportAI vs UseChat (now 88Agents)

Point SupportAI at your website, files, product pages or videos and it builds a knowledge base your chatbot answers from, with no code required beyond a single embed snippet.

Use the same chatbot on your website, WhatsApp, Messenger and other channels so customers get consistent answers wherever they reach out.

Beyond support, preconfigured use cases cover lead capture and email list growth, sales conversations, bookings and appointments, product recommendations, feedback collection and internal employee Q&A.

Edit, add and update the content your bot answers from, review real conversation transcripts, and monitor where answers fall short so you can close those gaps over time.

Connect OpenAI, Anthropic or Google Gemini and switch models in seconds without changing code, so you are never locked to a single provider and can optimize cost as pricing changes.

Publish one chatbot configuration to an embeddable website widget, Slack workspaces (DMs and channel mentions) and an email agent that reads and answers over IMAP/SMTP — same knowledge, same personality.

Train on PDFs, Word and Markdown documents, full website crawls or specific pages, structured CSV/JSON datasets, YouTube videos and playlists with automatic transcripts, and FAQ pairs for exact answers.

Start with a simple Q&A chatbot and extend it into an agent that can query databases, kick off workflows and call external APIs without migrating to another tool.