SiteGPT turns your existing documentation into a 24/7 support agent. You point it at a website URL, sitemap, YouTube channel, Notion workspace or cloud drive, or upload PDF, DOCX, PPTX, CSV, TXT or Markdown files, and it builds a retrieval-augmented chatbot that answers questions strictly from that material. A single chatbot can be embedded on as many sites and help centers as you like using a generated embed code or a direct link, and the platform answers in 95+ languages without extra setup.
The product pairs answering with operations. Quick prompts give visitors a starting point, lead-capture forms turn casual questions into a contact list, and an escalation path moves the conversation to a live human the moment a visitor asks for one. The SiteGPT iOS app provides a live inbox with push notifications, so agents can take over from the AI and check leads and usage from a phone. Slack, Crisp, Zendesk, Messenger, Google Chat, Freshdesk Messaging and Zoho SalesIQ integrations keep the bot inside the stack your team already uses.
Analytics close the loop: daily trend charts, an engagement funnel, AI-classified conversation topics and outcomes, and a weekly email digest showing top questions plus the questions the bot could not answer, each fixable with a one-click Q&A. Automatic resync runs monthly, weekly or daily depending on plan, and the company states SOC 2 Type II examination, GDPR certification and HIPAA assessment, with customer data never used to train third-party AI models. Self-serve plans start with a 7-day free trial, and Enterprise adds custom chatbot, page and member limits.