Tidio records 527,313 monthly visits with -6.4% month-over-month growth and Freemium pricing. Unless Browser Assistant records 0 monthly visits with — growth and Freemium, Free pricing.
AI customer service that answers instantly and turns chats into revenue
One AI assistant for every system your customer support team works in
| Dimension / Metric | | |
|---|---|---|
| Official Domain | tidio.com | chromewebstore.google.com |
| Pricing Model | Freemium | Freemium, Free |
| Monthly Visits | 527.31K (527,313) | 0 (0) |
| MoM Traffic Delta | -36.2K (-6.4%) | 0 (—) |
| Primary Market & Share | 🇺🇸 United States (22.3%) | 🌐 Global (—) |
| Direct Visits / mo | 387.51K | 0 |
| User Rating | 4.4 | 4 |
| Supported Platforms | Website | Browser Extension |
AI customer service that answers instantly and turns chats into revenue
Answers customer questions instantly using your website, help center, and product data, and hands unresolved cases to a human with the full context.
Collects email, live chat, WhatsApp, Instagram, and Facebook Messenger conversations in one inbox with ticketing, tags, priorities, and spam controls.
Triggers proactive chats from behavioral signals, recommends products in-chat, and reports what each conversation earned in sales, leads, or bookings.
Live visitor list, live typing preview, and an AI Reply Assistant that drafts and polishes responses so tone stays consistent across the team.
One AI assistant for every system your customer support team works in
Works across your dashboards, mail client, CRM and public websites, so the same assistant is available wherever a customer question lands.
After dashboard setup, it queries your organisational knowledge to give answers grounded in how your business actually works.
Adapts to the site or system you are on so support stays consistent across every touchpoint your team uses.
Lets the assistant take an action on the customer's behalf when an inquiry requires it, instead of just answering.
SpecialistProvides enterprise-grade autonomous AI agents integrated deeply within the broader Salesforce CRM and service ecosystem.
SpecialistProvides enterprise-grade autonomous AI agents integrated deeply within the broader Salesforce CRM and service ecosystem.
Free / Open-sourceProvides widely used free live chat and helpdesk capabilities with optional smart AI assistance addons.
Free / Open-sourceProvides widely used free live chat and helpdesk capabilities with optional smart AI assistance addons.
All-in-one AI assistant across web, browser, desktop and mobile
All-in-one AI assistant across web, browser, desktop and mobile
Premium customer service platform offering advanced Fin AI support agents and robust multi-channel ticketing workflows.
Tailored specifically for ecommerce brands combining automated conversational AI support with deep Shopify/WooCommerce integrations.
Your AI agent for the browser: chat, automate and create from one sidebar
Your AI agent for the browser: chat, automate and create from one sidebar
Unifies multi-channel social messaging and customer conversations into a single team inbox with AI assistance.
Unifies multi-channel social messaging and customer conversations into a single team inbox with AI assistance.
Delivers an omnichannel customer support shared inbox and built-in no-code AI chat agents at competitive pricing.
Delivers an omnichannel customer support shared inbox and built-in no-code AI chat agents at competitive pricing.
One-click AI assistant for browsing, writing and research
One-click AI assistant for browsing, writing and research
The AI browser that reads between your tabs
One browser agent that combines every major AI model with web automation
Custom AI agents trained on your documentation and knowledge base
Custom AI agents trained on your documentation and knowledge base
