Die besten Alternativen und Wettbewerber zu Rallied

Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.

Kostenlos / Open SourceKI-first Kundenservice mit nativ integriertem KI-Agenten

Konversations-KI und Helpdesk speziell für E-Commerce-Marken

Agentische KI, die Support-Anfragen end-to-end löst

Kore.ai is an enterprise platform for building, governing and continuously optimising AI agents. It covers customer service, employee experience and long-running process automation, with a typed agent language, an AI solution architect and an optimisation engine that keeps agents improving after deployment.

Kostenlos / Open SourceKI-gestützter In-App-Support, Chat und Tickets für Games und Apps

Brainfish is an AI customer support platform whose agents do more than answer questions from a help article: they read from and write to your operational systems, follow your written policies, and close the ticket — refunds, cancellations, account access, and bug triage included.

KI-gestütztes Enterprise-Service-Management mit agentischer Luma-KI

KI-gestützte Customer-Experience-Plattform für Support, Vertrieb und Service

Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.

Kostenlos / Open SourceKI-Kundenservice-Agent, der in Ihrem bestehenden Helpdesk arbeitet

Agentische KI für IT-Service-Desks, Mitarbeitersupport und Kundenservice