BoldDesk vs Brainfish

Kostenloser Live-Chat, Posteingang und KI-Helpdesk für deine Website

Kostenlos / Open SourceKI-first Kundenservice mit nativ integriertem KI-Agenten

KI-Kundenservice-Plattform mit nativem KI-Agenten in jedem Gespräch

Konversations-KI und Helpdesk speziell für E-Commerce-Marken

All-in-One-Kundenkommunikation mit Live-Chat, Chatbots und Self-Service

KI-Customer-Support-Plattform mit integriertem gemeinsamen Posteingang

KI-gestützte Customer-Experience-Plattform für Support, Vertrieb und Service

Kostenlos / Open SourceAutonome KI-Agenten für Kundenservice, Content und Operations

KI-Kundenservice, der sofort antwortet und Chats in Umsatz verwandelt

Kostenlos / Open SourceRichpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.

Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.

Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.