
KI-first Kundenservice mit nativ integriertem KI-Agenten
Permut verzeichnet 3.105 monatliche Besuche mit +65,5 % Wachstum gegenüber dem Vormonat und einem Preismodell „Freemium“. Yuma verzeichnet 31.264 monatliche Besuche mit -11,1 % Wachstum und einem Preismodell „Kostenlose Testversion, Kostenpflichtig, Preise auf Anfrage“.

KI-Agenten, die E-Commerce-Support über alle Kanäle hinweg lösen

Yuma is an AI customer service platform for eCommerce. Its AI agents plug into Gorgias, Zendesk or your existing helpdesk and resolve WISMO, returns, refunds, cancellations and address changes end to end across email, chat, social DMs and voice, taking real actions rather than only drafting replies.
| Dimension / Kennzahl | ![]() | ![]() |
|---|---|---|
| Offizielle Domain | permut.com | yuma.ai |
| Preismodell | Freemium | Kostenlose Testversion, Kostenpflichtig, Preise auf Anfrage |
| Monatliche Besuche | 3105 (3.105) | 31.264 (31.264) |
| MoM-Traffic-Delta | +1229 (+65,5 %) | -3887 (-11,1 %) |
| Primärmarkt und Anteil | 🇪🇸 Spanien (100 %) | 🇺🇸 Vereinigte Staaten (28,1 %) |
| Direkte Besuche / Monat | 1252 | 18.618 |
| Nutzerbewertung | 4,2 | 4,4 |
| Unterstützte Plattformen | Website | Website |

KI-Agenten, die E-Commerce-Support über alle Kanäle hinweg lösen
Beschreiben Sie Markenton, Geschäftsregeln und Lösungsprioritäten in einfacher Sprache und lassen Sie den Agenten sie in jeder Antwort konsistent anwenden.
Lösen Sie Ereignisse oder Webhooks aus, definieren Sie Ziele, bewerten Sie Bedingungen und führen Sie Automatisierungen mit einer No-Code-Logikebene über der Konversation aus.
Betreiben Sie einen Agenten über Website-Widget, Web-App, WhatsApp, Instagram und E-Mail, verbunden mit Ihrem bestehenden Stack über Webhooks und MCP.
Überwachen Sie Live-Gespräche, wenden Sie Leitplanken an und justieren Sie das Verhalten über die Zeit – mit voller Transparenz darüber, was der Agent tut.

Yuma is an AI customer service platform for eCommerce. Its AI agents plug into Gorgias, Zendesk or your existing helpdesk and resolve WISMO, returns, refunds, cancellations and address changes end to end across email, chat, social DMs and voice, taking real actions rather than only drafting replies.
Yuma turns your SOPs and past conversations into tested playbooks that run across every inbound and outbound channel.
Agents resolve where-is-my-order, returns, refunds, cancellations, subscription changes and address edits end to end with real system actions.
An AI Q&A widget on product pages answers sizing, compatibility and ingredients questions, with A/B-tested results of up to +23 percent revenue per visit.
Auto-reply to routine social questions, hide spam, amplify positive mentions and flag churn signals on Facebook and Instagram.

KI-first Kundenservice mit nativ integriertem KI-Agenten

Konversations-KI und Helpdesk speziell für E-Commerce-Marken

All-in-One-Kundenkommunikation mit Live-Chat, Chatbots und Self-Service
All-in-One-Kundenkommunikation mit Live-Chat, Chatbots und Self-Service

KI-gestützte Customer-Experience-Plattform für Support, Vertrieb und Service
KI-gestützte Customer-Experience-Plattform für Support, Vertrieb und Service

Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.

KI-Agenten erstellen, die Kundengespräche über Chat, Voice, E-Mail, SMS und WhatsApp führen.
KI-Agenten, die auf jedem Messaging-Kanal antworten, anbieten und Bestellungen aufnehmen
KI-Agenten, die auf jedem Messaging-Kanal antworten, anbieten und Bestellungen aufnehmen
YourGPT is a no-code AI agent platform that builds self-learning, multi-agent systems for customer support, sales and operations. Agents answer from your knowledge base, take real actions in connected tools, and deploy across web, WhatsApp, Instagram, Telegram, Slack and phone channels.
YourGPT is a no-code AI agent platform that builds self-learning, multi-agent systems for customer support, sales and operations. Agents answer from your knowledge base, take real actions in connected tools, and deploy across web, WhatsApp, Instagram, Telegram, Slack and phone channels.

Agentische KI, die Support-Anfragen end-to-end löst
Agentische KI, die Support-Anfragen end-to-end löst
Octocom is an AI agent platform for consumer businesses that handles customer support and sales conversations across chat, voice, email, and social channels — resolving requests like refunds, returns, and address changes directly inside your Shopify, Stripe, or helpdesk stack.
Octocom is an AI agent platform for consumer businesses that handles customer support and sales conversations across chat, voice, email, and social channels — resolving requests like refunds, returns, and address changes directly inside your Shopify, Stripe, or helpdesk stack.

Der E-Commerce-KI-Agent, der Kundenanliegen vollständig löst
Der E-Commerce-KI-Agent, der Kundenanliegen vollständig löst

Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.
Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.