
Kostenlos / Open SourceKI-first Kundenservice mit nativ integriertem KI-Agenten
Pylon verzeichnet 284.885 monatliche Besuche mit +6,1 % Wachstum gegenüber dem Vormonat und einem Preismodell „Kostenpflichtig“. Typewise verzeichnet 14.745 monatliche Besuche mit -12,4 % Wachstum und einem Preismodell „Preise auf Anfrage“.

Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.

Typewise is an AI customer experience platform that runs AI agents resolving support requests end to end across email, chat, WhatsApp, and social, set up and improved in plain language by an AI operator called Nova.
| Dimension / Kennzahl | ![]() | ![]() |
|---|---|---|
| Offizielle Domain | usepylon.com | typewise.app |
| Preismodell | Kostenpflichtig | Preise auf Anfrage |
| Monatliche Besuche | 284.885 (284.885) | 14.745 (14.745) |
| MoM-Traffic-Delta |
| +16.456 (+6,1 %) |
| -2085 (-12,4 %) |
| Primärmarkt und Anteil | 🇺🇸 Vereinigte Staaten (57,1 %) | 🇺🇸 Vereinigte Staaten (50,7 %) |
|---|
| Direkte Besuche / Monat | 230.372 | 5871 |
|---|
| Nutzerbewertung | 4,5 | 4,2 |
|---|
| Unterstützte Plattformen | Website | Website |
|---|

Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.
Unify Slack, Microsoft Teams, Discord, Telegram, WhatsApp, email, chat widget, SMS and phone conversations into one queue with shared routing, SLAs and views.
Assist Agent, Support Agent and Slack Agent investigate issues, take action through connected tools and follow reusable Skills that encode how your team works.
Tie every ticket to the customer account, product usage, CRM records and internal systems so agents and humans work from complete context.
Publish help articles with AI-assisted drafting, federated search and auto-translation, and give customers a branded self-service portal with ticketing and feature requests.

Typewise is an AI customer experience platform that runs AI agents resolving support requests end to end across email, chat, WhatsApp, and social, set up and improved in plain language by an AI operator called Nova.
Typewise runs AI agents that own a request end to end: looking up the order, applying your policy, and closing the ticket, across email, chat, WhatsApp, and social with context carried between channels.
Nova is an AI operator that builds, tests, and deploys agents, specialists, and channel connections from plain-language instructions, with no flowcharts or code.
A single workspace where AI agents and human agents collaborate, with a supervisor routing each request to the right specialist and escalating to a person when it matters.
3,500+ connectors spanning help desks, inboxes, commerce, CRM, ERP, and ITSM, with MCP-native access so nothing has to be migrated to get started.

Kostenlos / Open SourceKI-first Kundenservice mit nativ integriertem KI-Agenten

Maßgeschneiderter Omnichannel-Kundensupport und Helpdesk-Automatisierung speziell für E-Commerce-Marken und -Händler.
#2
Kostenlos / Open SourceAll-in-One-Kundenkommunikation mit Live-Chat, Chatbots und Self-Service
#3Offers a shared inbox and helpdesk with no-code AI agents for customer support.

Unifies support tickets, sales pipelines, and conversational AI agents in a single platform.
Kostenlos / Open SourceAutonome KI-Agenten für Kundenservice, Content und Operations

Features autonomous AI chat agents trained on business data to handle customer inquiries.

Unifies omnichannel support, live chat, and helpdesk ticketing with trainable AI agents.

Kostenlos / Open SourceRichpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.

Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.

Kostenlos / Open SourceAgentische Kundenservice-Plattform, in der Teams und KI gemeinsam lösen
Kostenlos / Open SourceAutonome KI-Agenten in einem vollständigen Helpdesk

Kostenlos / Open SourceAll-in-One-Kundenkommunikation mit Live-Chat, Chatbots und Self-Service
Offers a shared inbox and helpdesk with no-code AI agents for customer support.
Unifies support tickets, sales pipelines, and conversational AI agents in a single platform.
Kostenlos / Open SourceAutonome KI-Agenten für Kundenservice, Content und Operations
Features autonomous AI chat agents trained on business data to handle customer inquiries.
Unifies omnichannel support, live chat, and helpdesk ticketing with trainable AI agents.
Kostenlos / Open SourceRichpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Kostenlos / Open SourceAgentische Kundenservice-Plattform, in der Teams und KI gemeinsam lösen
Kostenlos / Open SourceAutonome KI-Agenten in einem vollständigen Helpdesk